"Product is good quality and arrived as promised. Although the shipping cost was more than the price of the product I purchased!"
"I AM VERY SATISFIED WITH J AND P CYCLES EVERY THING THAT I BUY FROME THERE IS GREAT
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"Its a very helpful to find the correct part for my bikes."
"Received the wrong parts once again. This is the 3rd time in about 6 months. I used the parts finder on the J&P Website every time. I know that J&P offers to fix these issues every time. The problem is I then have customers waiting for their bike back. Nothing worse than having to tell a customer they must wait an additional week. Looks bad on my shop for sure!"
"Got just a few small parts, but they got here quick. Did get a lot of ideas from looking at the thousands of parts and bike pics in the catalog. Thanks guys
Wish you would give more sizes for the bolts and parts though."
"Product was as described in the catalog. Good quality, Great price.
Delivery was fast. Very happy with overall experience. "
"Very quick to fill the order and got it shipped to me without a hitch, have always been completely happy with JP cycles service and products"
"bags look awesome they are really big the last bags i order from another company and they were small so i thought i order bigger size so im making supports so their not hanging on pipes so im going to make them work excited for new riding season they will hold all my stuff i rode goldwing for years so i like being able to carry stuff and being able to stop at store and picking up things
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"Very prompt service and was as described"
"Very fast shipping. Good prices. Everything as described."
"just plan great service from start to finish!!!"
"The price of my tire was more than competitive with my local cycle shop. I like to buy locally whenever possible, but the free shipping allowed the tire to be about $50 cheaper!"
"Order shipped within one day and arrived a couple of days later! "
"Thanks guys, you delivered from one side of the world to the other quicker than I could get something locally. "
"awesome chain , fast shipping"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”