"Thank you JP Cycles for the quick response I received on my order. I practically received the item as soon as I turned off my computer! Item is in excellent condition (as always). I'm a repeat customer and will be using JP Cycles again and again. Thank you for the attention my order received!"
"The parts are still sitting in the box but the service was perfect. When I start installing them will be the true test. I don't for see any problems, but the shipping was so quick if something comes up I have full confidence in the them cornhuskers."
"Order arrived on time and as advertised. Another satisfied customer. I'll be back."
"Very Happy with the product and quick delivery!"
"J&P Cycles is the first place I look for cycle parts and the store I prefer for quality parts. The delivery service was top notch ,which I have come to expect from the store dedicated to customer satisfaction!"
"Very Good and dependable. I'm very satisfied with their service. I am a repeat customer. Amigo"
"fast, dependable, very competitive. like the fact that my bike is saved in the program and the parts list informs me it is the right item and fits my bike. when i need something it is the first place i go, the local harley shop generally does not even have parts for my 1993 flh."
"The product description on the actual product did not match j & p cycles website desciption"
"Easy to find motorcycle parts and gear in the catalog. The delivery of the order was on time. "
"Product is good quality and arrived as promised. Although the shipping cost was more than the price of the product I purchased!"
"I AM VERY SATISFIED WITH J AND P CYCLES EVERY THING THAT I BUY FROME THERE IS GREAT
"
"Its a very helpful to find the correct part for my bikes."
"Received the wrong parts once again. This is the 3rd time in about 6 months. I used the parts finder on the J&P Website every time. I know that J&P offers to fix these issues every time. The problem is I then have customers waiting for their bike back. Nothing worse than having to tell a customer they must wait an additional week. Looks bad on my shop for sure!"
"Got just a few small parts, but they got here quick. Did get a lot of ideas from looking at the thousands of parts and bike pics in the catalog. Thanks guys
Wish you would give more sizes for the bolts and parts though."
"Product was as described in the catalog. Good quality, Great price.
Delivery was fast. Very happy with overall experience. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”