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Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
3/5

2015-01-30

"Pro. Great assortment
Pro. Good service
Con. Webpages do not zoom on ipad etc. this will cost customers, because in my case i had to go to the competition
Regards,
Gijs Boer Harley Dyna.

"


Verified
5/5

2015-01-30

"Quick pick, pack, and shipped"


Verified
5/5

2015-01-30

"Everything came packaged well and was in great shape. The shipping took longer then expected but over all very happy with my purchase!!!"


Verified
5/5

2015-01-30

"As USUAL they ALWAYS fill timely, ship timely and product is as advertised."


Verified
3/5

2015-01-30

"Not the same as the catalog picture not happy they had EXCUSES why it was different please!!!!!
THATS YOUR BEST RESPONSE SAD.........
"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
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Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2015-02-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-30

"Great service, not always the best price, but always check with J&P first. Best Tech line around."


Verified
5/5

2015-01-30

"Quick, easy and delivered promptly!!"


Verified
5/5

2015-01-30

"Simple and fast, very easy
thank you
"


Verified
5/5

2015-01-30

"I have been buying parts for my Harley's from J&P for almost 20 years. They have what I need in stock and they ship the items quickly. Thanks J&P!"


Verified
5/5

2015-01-30

"Delivered as ordered, quick delivery."


Verified
5/5

2015-01-30

"Unbelievably fast international shipping at reasonable rates & all items received of great quality & fit for purpose ."


Verified
5/5

2015-01-30

"The description of the items are accurate and the delivery is timely. You can also see the status of the items and reason of delay before it ships.

The delivery is fast and the packaging is good.
Thanks.
"


Verified
5/5

2015-01-30

"I'm really pleased, the parcel arrived on time.
Thank you for the service
"


Verified
5/5

2015-01-30

"everythings good last time I do one of these demanding surveys


"


Verified
4/5

2015-01-30

"Web is good, but i live 45min away from daytona and it took 4 days to get to me"