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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
2/5

2015-01-28

"It hasn't even shipped yet."


Rep reply posted 2015-01-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-28

"Great service. Great product. Easy installation."


Verified
5/5

2015-01-28

"Good price, good selection, fast shipping."


Verified
5/5

2015-01-27

"The product arrived on time and in perfect condition. "


Verified
1/5

2015-01-27

"The part I ordered didn't have a good description on it and as an affect of that I ordered the wrong part "


Rep reply posted 2015-01-28
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-27

"did fit my new H/D..quick delivery, quality product, very pleased with price..cheaper than Harley..."


Verified
5/5

2015-01-27

"Outstanding service, fast shipping and quality products."


Verified
5/5

2015-01-27

"easy ordering. quick delivery. "


Verified
4/5

2015-01-27

"Shipping and handling were 1st class. Was a little disappointed in the inner primary cover quality. Seemed somewhat light weight and the finish on the backside was poor due to many, many pits in the chroming."


Verified
5/5

2015-01-27

"I generally do not give 5 star ratings. Adequate service, reasonable prices, and timely delivery will generally garner a 4 star from me.

This deal on the other hand was just too good not to give 5. I ordered what was apparently the last of a particular type of petcock at a clearance discount price. The item arrived in fine condition and in a very timely manner. Couldn't be happier. Thanks J&P for coming through again.
"


Verified
5/5

2015-01-27

"Although there was a tracking number I could not track the item. Other than that there were no problem with purchase."


Verified
5/5

2015-01-27

"good service , keep up the good job"


Verified
5/5

2015-01-27

"Quick, easy and great price on the shipping."


Verified
5/5

2015-01-27

"JPS always easy to deal with"


Verified
5/5

2015-01-27

"Description of parts could be better."