"The part I ordered didn't have a good description on it and as an affect of that I ordered the wrong part "
"did fit my new H/D..quick delivery, quality product, very pleased with price..cheaper than Harley..."
"Outstanding service, fast shipping and quality products."
"easy ordering. quick delivery. "
"Shipping and handling were 1st class. Was a little disappointed in the inner primary cover quality. Seemed somewhat light weight and the finish on the backside was poor due to many, many pits in the chroming."
"I generally do not give 5 star ratings. Adequate service, reasonable prices, and timely delivery will generally garner a 4 star from me.
This deal on the other hand was just too good not to give 5. I ordered what was apparently the last of a particular type of petcock at a clearance discount price. The item arrived in fine condition and in a very timely manner. Couldn't be happier. Thanks J&P for coming through again. "
"Although there was a tracking number I could not track the item. Other than that there were no problem with purchase."
"good service , keep up the good job"
"Quick, easy and great price on the shipping."
"JPS always easy to deal with"
"Description of parts could be better."
"Easy to navigate web page, fast shipping. I will be back again to shop."
"happy with product and fast delevery"
"just what i needed! great service"
"Quality products and fast shipping. Keep up the good work."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”