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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-01-30

"Very quick to fill the order and got it shipped to me without a hitch, have always been completely happy with JP cycles service and products"


Verified
5/5

2015-01-30

"bags look awesome they are really big the last bags i order from another company and they were small so i thought i order bigger size so im making supports so their not hanging on pipes so im going to make them work excited for new riding season they will hold all my stuff i rode goldwing for years so i like being able to carry stuff and being able to stop at store and picking up things
"


Verified
5/5

2015-01-30

"Very prompt service and was as described"


Verified
5/5

2015-01-30

"Very fast shipping. Good prices. Everything as described."


Verified
4/5

2015-01-30

"just plan great service from start to finish!!!"


Verified
5/5

2015-01-30

"The price of my tire was more than competitive with my local cycle shop. I like to buy locally whenever possible, but the free shipping allowed the tire to be about $50 cheaper!"


Verified
5/5

2015-01-30

"Order shipped within one day and arrived a couple of days later! "


Verified
5/5

2015-01-30

"Thanks guys, you delivered from one side of the world to the other quicker than I could get something locally. "


Verified
5/5

2015-01-30

"awesome chain , fast shipping"


Verified
3/5

2015-01-30

"Pro. Great assortment
Pro. Good service
Con. Webpages do not zoom on ipad etc. this will cost customers, because in my case i had to go to the competition
Regards,
Gijs Boer Harley Dyna.

"


Verified
5/5

2015-01-30

"Quick pick, pack, and shipped"


Verified
5/5

2015-01-30

"Everything came packaged well and was in great shape. The shipping took longer then expected but over all very happy with my purchase!!!"


Verified
5/5

2015-01-30

"As USUAL they ALWAYS fill timely, ship timely and product is as advertised."


Verified
3/5

2015-01-30

"Not the same as the catalog picture not happy they had EXCUSES why it was different please!!!!!
THATS YOUR BEST RESPONSE SAD.........
"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Rep reply posted 2015-02-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-30

"Great service, not always the best price, but always check with J&P first. Best Tech line around."