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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
5/5

2015-01-29

"Incredible fast and efficient service!!"


Verified
5/5

2015-01-29

"Great Customer Service! Fast Shipping!"


Verified
5/5

2015-01-29

"VERY nice chrome work looks great on the bike. But have not connected the wiring yet. VERY fast to ship. Super GREAT price. Only one thing that puzzles me is where to mount the switch, instructions does not tell you where to mount it. Guess I will have to contact Kuryakyn for this."


4/5

2015-01-29

"I purchased a yellow grenade disc brake lock the box was badly damaged and the product was scratched up looked preowned however not worth sending back because ultimately it will get scuffed up"


Rep reply posted 2015-01-29
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-29

"Great price and even better delivery service on the Metzler tires I ordered for my 2011 Road King Classic. JP Cycles is the best!"


Verified
5/5

2015-01-29

"Great fast service. Ordered both over the phone and over the Internet. Will definitely be using J&P again!"


Verified
5/5

2015-01-29

"no problems; timely delivery"


Verified
5/5

2015-01-29

"I have ordered several items through J&P, there service and shipping are excellent. I will continue to order products and highly recomend them to anyone looking for quality motorcycle parts"


Verified
5/5

2015-01-29

"j&p has always been great.i am a satisfied return customer and as long as i ride a motorcycle,i will keep returning."


Verified
4/5

2015-01-29

"Had to return one item for defective work."


Verified
5/5

2015-01-29

"Overall I appreciate J&P Cycles online Tech Support to confirm parts applicability and most always have shopping with them a pleasant experience."


Verified
5/5

2015-01-29

"Great service. The shipping was fast "


Verified
5/5

2015-01-29

"Good & quick delivery Bought twice & got good service both times .Look forward to doing more business in the future."


Verified
5/5

2015-01-29

"Order was shipped quickly and arrived in a few days. "


Verified
5/5

2015-01-29

"As ordered, speedy shipment, no problems. Will order from J&P again when I need something."