"Web chat was extremely helpful. Delivered correctly and on time, and (unlike another bike parts site), great updates and communication. "
"A very, very good shopping experience. J&P does a great job......"
"Always A+++++ with J&P! The boxes are never dented or dirty! "
"No problems always had good experence"
"Sent the wrong tire. Now have to send back and wait for new one. "
"Ordered online from Scotland. Delivered the following week.
No hassles, just quality service.
Thanks."
"Everything was delivered in a timely fashion really impressed "
"Very fast delivery. Product fits perfectly. "
"great customer service,,,extremely fast delivery.."
" miss Pictures of the parts i looking for
mont on a cycle.
but a good web shop ... will shop more at j&p
Ronald Henriksen
Norway"
"It was what i order..Thank you !!!!!!!!!!!!!!!"
"Quick delivery with free shipping was great. "
"Is the 3 time i purschase in j&p they have an excellent serviré and great prices "
"was very pleased with my purchase and quality of parts ordered and very fast shipping, will definetly buy from again."
"Order arrived rather quickly and I live in Hawaii which usually takes a long time. They understand shipping to Hawaii is not a hardsh. tthe items ordered were great! Thanks J & P Cycles"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”