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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-01-26

"Arrived on time and wraped good"


Verified
5/5

2015-01-26

"Good price, quick delivery, and the helmet fits and looks great."


Verified
5/5

2015-01-26

"Yes delivered on time. very happy with the product!"


Verified
5/5

2015-01-26

"Delivered very fast. worked as advertised"


Verified
5/5

2015-01-26

"They offer a great selection and always ship and deliver quickly."


Verified
5/5

2015-01-26

"I received my product, a front tire for my Harley; in excellent condition and it was at a great price.

Thanks,
"


Verified
5/5

2015-01-26

"Great follow up. Very helpful online chat when I wanted to make a change to my order and to help me figure out details for international shipping. Follow up on my c.c charge was great and request for confirmation and security details before charging me. Made a 2nd order a week later as I was so pleased with everything and the amazingly quick delivery time."


Verified
5/5

2015-01-25

"My parts came super fast and and they all are quality"


Verified
1/5

2015-01-25

"Item is not what it says in the description. I feel cheated. "


Rep reply posted 2015-01-26
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
4/5

2015-01-25

"I was very satisfied with the overall experience. Some slight trouble with my billing and shipping addresses not matching though."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-01-25

"Great products, fast shipping. "


Verified
2/5

2015-01-25

"I received the highway Bae and it was not very well packaged and also had rust already on the top of the bar! Plus the interruptions are very clear."


Rep reply posted 2015-01-25
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-01-25

"Bought a headlight modulator.... product was delivered within three days and performs exactly as advertised. Good job... I'll be back as one can never have enough "bling" and add-ons!"


Verified
5/5

2015-01-25

"Very happy products delivered on time "


Verified
5/5

2015-01-25

"Quick delivery...Excellent product"