"great service, fast shipping
primary gasket not so good"
"I was very satisfied with J&P Cycles. Their web site was easy to use and get around. There was no confusion if a product fit your bike or not , and they told you if it was in stock or not. They also shipped my product out asap and was here in 3 days . "
"Easy return process and very satisfied. "
"I have been waiting for this part for 90 days. I finally receive an email saying that the part is available 5 JAN 2015. I purchase the part on 5 JAN 2015. The next day I get an email saying that the part is unavailable AGAIN. That is unacceptable. I'm still waiting for the part."
"Very prompt fast delivery and quality parts. "
"The part is not the right size"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"It took about a week to get here. It seems to be well made, only had to remove some burrs on the mounting holes. No other issues. "
"was very satisfied with complete order. just had rear tire and rotor innstalled by Dan at SJC in STOCKTON CA. Very grippy tire, and clean white wall. thanks. look forward to doing more buisnes with new mechanic and JP CYCLES. "
"I ordered accessories on Saturday. Everything arrived in good condition on Tuesday. Great service. On-line chat helped confirm I was purchasing the correct products for my mototrcycle."
"Products arrived quickly. Good quality. Great seller. "
"Very quick and easy! Quality parts and selection."
"Got order within a few days. The people I have talked to have been very helpful."
"My order came so fast I didn have time to. Wonder where it was . I really like the chat with a tech . Got some great advice very much appreciated. I eventually plan on giving my bike a makeover & the parts will be coming from you thanks !"
"Service reps. are extremely helpful and go the extra mile to make sure all your questions are answered .This is the type of service that will keep me coming back. "
"As always right on the money."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”