"great customer service, quick delivery, just what I was looking for"
"I Was able to buy chrome covers for my Harley-Davidson 2014 FLHTCU that Harley Davidson does not produce."
"Shipping a gasket in an envelope should not cost $7.00"
"Estimados:
Los productos que solicité llegaron en perfectas condiciones y sin equivocaciones. El despacho muy rápido, y eso es valorable ya que vivo en Viña del Mar, Chile. Agradecido de sus servicios y que siga así en el tiempo.
Saludos cordiales"
"very fast shipping and best quality "
"Very pleased with the outstanding service and technical support found online at their website. I look forward to visiting the store and museum this spring or summer."
"Great service. Orderd what I thought were a pair of gas caps and received only one, double checked the listing, it had a picture of 2 caps but was sold the the each. They sent me two new caps and did not charge shipping on the return or the replacement caps. Will do business with again!"
"The turn signal lenses fit perfect and were priced right. Delivered on time no problems. I will order again from J&P Cycles and also recommend J&P to anyone needing motorcycle products."
"Very quick delivery and it was even over the holidays!!!"
"Super fast delivery and always in stock. Getting ready to order a tire next. "
"J&P is and has always been my first choice for parts and service advice for the restoration project of my '69 Shovel. Lately I had an issue with thread depth of new spark plugs I ordered but I'm sure we will resolve it soon. I will soon be ordering more parts I recently discovered I can't live without.
Thanks again for great service, quality parts, expeditious shipping and reasonable costs. The Vintage Catalogue has been an excellent resource for my parts needs.
One thing I wish is that I could procure the "Electra Glide" emblems for my front fender but I was informed that J&P does not carry them any more. I will search other means."
"AAA+++ thank you very much"
"The part was ordered on line easily without jumping from
screen to screen and I was notified when it was shipped and
it was in excellent condition upon arrival"
"Items were just as expected and received in timely manner promised."
"Why does it list parts that take 4 to 6 weeks to delivery. Nothing should take that long. Very dissatisfied that I have to wait this long for parts. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”