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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
2/5

2015-01-05

"It's been 3 weeks and my order still hasn't been sent out."


Rep reply posted 2015-01-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-05

"order arrived in a timely fashion..very well packaged"


Verified
5/5

2015-01-05

"Everything I ordered and it came quickly"


Verified
5/5

2015-01-05

"The boots I ordered were exactly what I was looking for and they were delivered quickly. I will definitely be ordering from them again. "


Verified
5/5

2015-01-05

"Awesome service easy to navigate website and delivered earlier than estimated "


Verified
5/5

2015-01-05

"I recently bought some boot straps from P&P Cycles and
was very pleased with the service and quick delivery. I think
this order is for boots I ordered - which has not been
delivered yet. The order was placed over two weeks ago,
was confirmed, but no delivery date specified. The web-
site stated that delivery was usually ten - fourteen days.
So since I am in no hurry for the boots I'm patiently waiting for notification of delivery. Then I will evaluate
the service. Thank you.
"


Verified
5/5

2015-01-05

"Perfect! I pick, They send, no more, no less, on time and exactly what I ordered. Oh that the rest of my life would run this well. Thanks J&P.

WB from So. Cal.
"


Verified
5/5

2015-01-05

"Parts quality is great, service is great amd shipping is super fast"


Verified
5/5

2015-01-05

"They ship very quick and stand behind their products. I am very satisfied."


Verified
5/5

2015-01-05

"it was a fast & easy placement of order"


Verified
5/5

2015-01-05

"Terrific service! Will use these guys again."


Verified
5/5

2015-01-05

"exactly as described fit perfect quality good"


Verified
5/5

2015-01-05

"Product came with instructions, was on time and fit my bike perfectly! It's a pleasure working with a company who pays as much attention to detail as I pay towards my own business!"


Verified
5/5

2015-01-05

"One of the best sellers I have had the pleasure of not having to deal with. Always AAAAA service. Deliveries always timely. I have had 2 returns. Funds always returned promptly. Buy from these guys w/ confidence. "


Verified
5/5

2015-01-05

"Order was filled complete, delivered on time, and in good shape...what more could you ask for????"