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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
2/5

2015-01-08

"I love the price the helmet and I love to helmet however it had a scratch on the top of it when I opened it out of the box"


Rep reply posted 2015-01-09
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for providing feedback on your order. Please contact customer service by phone at 1-800-397-4844, email - customerservice@jpcycles.com, or live chat at www.jpcycles.com, so that we may file a claim with the shipping company. Thank you for shopping with J&P Cycles.”


Verified
1/5

2015-01-08

"I paid for 3-day delivery. It took 4 (business) days. I am returning the order."


Rep reply posted 2015-01-08
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-08

"Order received quickly and loved it!"


Verified
5/5

2015-01-08

"As always it was delivered promptly"


Verified
5/5

2015-01-08

"Everything met my expectations"


Verified
5/5

2015-01-08

"Received my purchase in 6 business days. Everything was exactly what I ordered. Everything fit perfectly and looks great! 13in apehangers were just the right size. "


Verified
5/5

2015-01-07

"I was very pleased with my purchase. I was not sure what the quality would be since the price was very low when the shipment arrived it was much more than I was expecting for the price. I can't wait to get them on my bike."


Verified
5/5

2015-01-07

"Great online store - great prices and great customer service. Had a little problem with this order and it took them only 20 minutes to not only to respond but solve the issue and satisfy me as a customer.
Benno/Florida
"


Verified
5/5

2015-01-07

"I made my order and got it in less than a week. Will not hesitate to order again."


Verified
5/5

2015-01-07

"They are very easy to deal with . It is always a pleasure to purchase from them. To get parts for a antique bike is getting harder all the time."


Verified
5/5

2015-01-07

"Order shipped very quickly.
Thanks!
"


Verified
5/5

2015-01-07

"Item was as described and quality made. Fit my Harley perfectly Delivered promptly. "


Verified
5/5

2015-01-07

"Excellent products delivered quickly."


Verified
5/5

2015-01-07

"it was quick and easy . I can only hope it is secure"


Verified
5/5

2015-01-07

"Always perfect!!! :-)
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