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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-01-06

"Couldn't be more happy with the company and the service. Thanks J&P!!"


Verified
5/5

2015-01-06

"It was awesome, quick shipping!"


Verified
5/5

2015-01-06

"Delivered on time and correct."


Verified
5/5

2015-01-06

"fullfilled my order on time like normal!! "


Verified
5/5

2015-01-06

"Hey, I like this company, huge selection, easy to order, and they have a cool system so you get the right item for your needs. I have been using this company for about 5 years ---- not a problem yet !!!! Keep up the great work. Rich from California"


Verified
5/5

2015-01-06

"Fast delivery, great price."


Verified
5/5

2015-01-06

"Fast shipping, and good product !"


Verified
4/5

2015-01-06

"not all items were shipped due to them being "out of stock". Evidentally they don't sale a whole lot of the spacers I ordered so maybe this is the reason they weren't shipped with the order.."


Verified
5/5

2015-01-06

"Great product and fast delivery"


Verified
5/5

2015-01-06

"quick shipping good item thanks will shop again"


Verified
5/5

2015-01-06

"Regarding to the Chrismas season, it took a little bit more time to delivery, hawever kept in time schedule.

I trust J&P and will keep shopping.

Thanks.
"


Verified
5/5

2015-01-05

"They had what I wanted, let me know when it was being shipped and it was here before I even expected. What more can you ask for?"


Verified
2/5

2015-01-05

"It's been 3 weeks and my order still hasn't been sent out."


Rep reply posted 2015-01-06
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-05

"order arrived in a timely fashion..very well packaged"


Verified
5/5

2015-01-05

"Everything I ordered and it came quickly"