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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-01-05

"They always deliver good quality at great prices!"


Verified
5/5

2015-01-05

"excellent delivery and customer service"

Detailed Review Benchmark + -
Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-01-05

"I bought these double front lights for Christmas my husbands 2012 Harley Street Glide and he loves them! It makes a big difference in the road lighting at night, but also they look really sharp! Shipping was very fast and the quality and services of J P Cycles is impeccable! Very Satisfied! Thank You!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-05

"Even with regular shipping i recieved order in a few days.. Thanks J&P Cycles"


Verified
5/5

2015-01-05

"products arrived on time and were exactly what I ordered"


Verified
4/5

2015-01-05

"All parts fit my bike. Tensioners work great. The only problem was it took over a week to get the parts. Guess that could be from placing the order over the holidays.
Thanks J&P
"


Verified
5/5

2015-01-05

"No complaints ,Very good variety to chose from for my 04 Springer Softail .I definitely will be doing a lot more In the future "


Verified
5/5

2015-01-05

"Fast shipping and my pipes I very loud and I'm very happy"


Verified
5/5

2015-01-04

"Very good was completely happy thanks!!"


Verified
5/5

2015-01-04

"on time and works good happy"


Verified
4/5

2015-01-04

"order processed promptly. picture and description not same as product received, but worked for designated purpose."


Verified
5/5

2015-01-04

"Great experience. Fast shipping"


Verified
5/5

2015-01-04

"Good, fast and reliable!!!"


1/5

2015-01-04

"Have been taken for a ride by jp cycles!
They have taken my payment but now says unable to deliver. No reimbursement and no reply to mails. Way to go :-P..
Thoroughly dissatisfied..
"


Rep reply posted 2015-01-04
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-01-04

"
The items are great the time frame was very short and the quality is superb
"