"Last minute Christmas order came thru as promised just in time. Easy online process. Signing up for a catalog now. Thanks!!"
"very good service and parts."
"Very very very satisfied!"
"I Never have any problems with JP Cycles. I have been ordering from them for years. They are a great merchant."
"Faster than grease lighting "
"Will continue to shop with you guys and refer you guys are great!!!"
"Arrived on time and was exactly what I ordered.
"
"Great shirt-fast delivery"
"Got parts quick and real good price"
"You had the part I needed..price was fair, and it was received in an orderly fashion. Will definitely use J&P Cycles again when the need arises."
"Good products and delivered on time as promised."
"Very satisfied with overall order. Ease of shopping (online), ordering, and accurate shipping. Also very pleased with the product I ordered"
"The accuracy of the configurator is limited and the compatibility tool introduces additional confusion about fit on various bikes.
I would prefer free returns based on these website limitations. "
"Did not receive it the next day like they said! "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Shipped very fast! Incredible! Very satisfied. "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”