"got exactly what I ordered and it came very quickly. good company. BOB"
"The part I ordered was supposed to fit my 2003 buell blast but it did not. So I had to return it and had to pay the shipping for both ways. So I payed $12 for nothing."
"Very happy with the speed of fullfulment of order and product was as discribed "
"Great customer service. UPS caused problems with the delivery, but J&P Cycles helped to rectify the problem when UPS was being stubbornly unhelpful as expected.
Will definitely buy more from J&P in the future."
"quick delivery, everything is fine."
"Great but with easy installation"
"Easy to order and fast shippments"
"Price for helmet was good and arrived quickly but was just a day later than was paid for. Paid for 1 day air and it took 2 days to arrive. This was minor issue, still arrived in time and there was a special on delivery price which is why I paid on an extra $5 for 1 day versus 2 day but it took 2 days. Quality of product and it's price were good and condition of helmet was excellent. Overall was satisfied with J&P Cycles. Was first time ordering from them and will again if price of product is good."
"Fast service. Good looking parts. I won't try parts till March."
"Had great experience with you. Everyone was courtesy, and delivered on time. Roy B"
"Very happy with the service and plan to buy more"
"Excellent range , shipment was super fast , even to Australia !!
Look forward to many more happy transactions, AAA*"
"Last minute Christmas order came thru as promised just in time. Easy online process. Signing up for a catalog now. Thanks!!"
"very good service and parts."
"Very very very satisfied!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”