"My experience with J&P Cycles has always been good. This last order was shipped late and was not delivered on time but a quick chat to customer service and my delivery charge was refunded. I order all my parts from J&P Cycle and will continue to do so. "
"i ordered an order on December friday the 19 and paid a 4.99 rush fee. Then I ordered another order on mon december 22 and didnt pay the rush fee I recieved the order that I placed on the 22 of december on december 30th and as of 1/1 2105 I still have not recieved the order I placed on the 19th of december 13 days is ridiculous and on top of that I paid for rush shipping. It makes me not want to ordet items again and I will never ship with UPS again. It is to bad because I had ordered other items from j&p and never paid a rush fee and recieved the order in a timely matter. If I do order from j&p again I will demand that my order is not sent UPS."
"Very quick getting the order shipped. Ordered in the morning and recieved it the next day. "
"UPS didn't deliver on time but not JP's fault. Overall satisfied with product and service."
"Quality product and fast service. "
"Loved the parts I ordered "
"Item was rapidly received and as advertised. Gift recipient was very pleased."
"Good transaction. Good product, good price and fast delivery."
"Quick shipping, excellent communications, and quality t-shirt. Thanks again!"
"Great website. Easy to navigate. Good valve."
"GOOD PRICE ON THERE PRODUCTS."
"As always product gets here in a hurry and to date ( after many years) I have never had a problem with either JP Cycles or any of their products."
"online chat was helpful. husband loves the product. thanks."
"was very happy and UPS could not break it very well packed and it looks great on the bike"
"Ordered gasket set on 22nd of Dec by 2 day air and it was delivered on 24th, even with Christmas coming. Very quick service, Thanks Again"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”