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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-22

"Always prompt shipping !! "


Verified
5/5

2014-12-22

"Excellent from start to finish! "


Verified
5/5

2014-12-22

"TAILLIGHT WORKS GREAT. I am very happy with the purchase."


Verified
5/5

2014-12-22

"Great selection, parts in stock, delivered quick & look awesome installed. Will be doing business with y'all in the future"


Verified
5/5

2014-12-22

"Great pricing, great service, great product! A+++++!
"


Verified
5/5

2014-12-22

"Package came in ONE day! I was super excited about the shirt as the World's Fastest Indian Scout and Burt Munro is an idol of my father's and mine. Thanks for the quick and accurate service! Ecstatic about giving this gift for Christmas!"


Verified
5/5

2014-12-22

"Was easy to order and purchase was promptly delivered during the busy holiday season"


Verified
5/5

2014-12-22

"Very satisfied good service arrived when the order said"


Verified
5/5

2014-12-22

"OMG the new windshield looks fantastic. The shipping was awesomely fast. Very happy customer. We thank you."


Verified
2/5

2014-12-22

"I've purchased Motorcycle item from the US other some years now but the 1st from J&P Cycles till date.
Purchased item 'Predator Seat (item no: 802-568) on Dec 12th, paid thru Master card, Unit price - US $294.95, Shipping - US $ 91.77. Total: US $ 386.72. My Credit Card company confirms payment.
Received email informing me that Payment should be made through Pay Pal or Wire or recall the payment and carry out payment again, asking for a total payment of $ US 411.72 as $US $25 .00 is additional payment for choosing Wire Transfer for payment.

Till date, I've received no other notices.

My concerns: 1) If paypal of Wire transfer are the modes of preferred payment , there should be N'O' Other payments mode allowed.

From my checks, My item has still not left the US. How am I supposed to pay the remanding $ US 25 /-. Is this $25/- the only thing that is holding back my item?

Hope that someone can enlighten me.

Peter Estrop Mr.

US Ranger, class of 12-86. Retired 'Singapore'
"


Rep reply posted 2014-12-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. Please contact customer service by phone at 1-800-397-4844, email or live chat so that we may better assist you.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-22

"Super fast shipping. Product as described. Husband loved his gifts."


Verified
5/5

2014-12-22

"the service at jp cycle has always been friendly and professional"


Verified
5/5

2014-12-22

"great to deal with and quick delivery"


Verified
5/5

2014-12-22

"Easy site, good products, shipped quickly, Happy mama. "


Verified
5/5

2014-12-22

"I ordered the Kuryakyn Widow Shifter Peg and it was delivered quickly and without any problems. I mounted it on my Sportster and it looks great with the matching Widow foot pegs. I will continue to shop with J&P Cycles. Thanks! James"