ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-23

"Best price and fast shiping "


Verified
5/5

2014-12-23

"shipped very fast.The shirt looked great"


Verified
5/5

2014-12-23

"J&Pdid a great job thank you."


Verified
5/5

2014-12-22

"The Big Boar mufflers that I purchased were very good quality at a great price. They sound great."


Verified
5/5

2014-12-22

"Good time had by all. shipping was a bit slow but I'm still pleased."


Verified
3/5

2014-12-22

"My speedometer did not come with directions. Now I have to pay someone to put it on. Not happy about that. "


Rep reply posted 2014-12-23
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.

We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.

• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.

• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.

• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/

Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”


Verified
5/5

2014-12-22

"Their commitment to handling your orders are beyond compare. Shipping time was wonderfully quick!"


Verified
5/5

2014-12-22

"They delivered my order quickly and I have never had a bad experience with J&P Cycles. I will definetly be a repete customer."


Verified
5/5

2014-12-22

"Very good service and quick delivery."


Verified
5/5

2014-12-22

"They did a great job and exceeded my expectations. "


Verified
5/5

2014-12-22

"great service and delivered before expected"


Verified
5/5

2014-12-22

"Received sooner than I thought. Great service "


Verified
5/5

2014-12-22

"Good product and quick delievery. I'll be back."


Verified
5/5

2014-12-22

"As usual, J & P Cycles comes through with prompt, professional service.

Thanks,
Dave Hoosier
Wilmington, De
"


Verified
5/5

2014-12-22

"Always prompt shipping !! "