"Ordered 3 items got 2 the 3rd is now shipped and I am in hopes it will be here by Xmas. Order was place 12-10-14"
"Parts were correct & on time, but! I wrote customer service
and never got an answer : ("
"Great customer service and tech support"
"Very good quality at a great price. Shipping was sooner than expected. Thank you for great service"
"Very fast shipment. Got what I ordered. "
"Product arrived fast and person that received them as a gift was very happy with product"
"Item was as advertised, well packaged and delivered on time. Well done, I will order from you again. Thank you"
"All parts were shipped in a timely manner & packaged well. Received front tire same day ordered,ordered after midnite & received tire that afternoon! Faster shipping than usual."
"Very pleased you always deliver promptly!! Love doing business you!! Thanks & Merry Christmas.
"
"I ordered the part for a Christmas gift for my dad. I'm very satisfied on how fast it came. "
"there was a screw up, J&P fixed it just fine!"
"Item was listed as in stock but was not. They notified me of same. I called the vendor and they said it was in prrocess. J&P sent me an email saying it had been sent to me and would arrive on Tues, Dec 23 but since we are not at that date yet and I haven't rec'd item how can I really rate them? So far they have been polite and professional."
"Gift card came very quickly"
"Next day delivery, no extra charge. Products were oem quality."
"The product and delivery were fine but I had trouble using my gold club discount"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
We apologize that your inquiry was not addressed. Thank you for bringing this to our attention we will look into this and provide the appropriate feedback.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”