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Product & services pricing
4.12/5
Chance of future purchase:
3.95/5
Shipping & packaging:
3.83/5
Customer service:
3.84/5
Return/Replacement policy:
3.52/5

Verified
5/5

2014-12-22

"Thanks J P I've been using you guys go years. Always first class."


Verified
5/5

2014-12-22

"Thanks for the fast shipping"


Verified
5/5

2014-12-22

"It was amazing. Placed my order & it shipped the same day, and to my surprise it arrived the very next day!"


Verified
5/5

2014-12-22

"Not bad, but disappointed. Box boots came in was filthy. Had 2 wash before rapping 4 christmas present. I'll think twice before ordering again! !!!!"

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Rep reply posted 2014-12-22
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-12-21

"Easy to use the site, keeps you posted on whats going on with your order and very quick delivery."


Verified
5/5

2014-12-21

"My order was easy and quickly mailed so that I received it before Christmas. Thanks!"


Verified
5/5

2014-12-21

"Received the order much faster than expected 5 star transaction!"


Verified
5/5

2014-12-21

"I had a slight problem on my end of an order, had to talk with a CSR. He was a hoot, not your everyday read from a list CSR, no, he was a real person with a sense of humor. Thank You"

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N/A

Verified
5/5

2014-12-21

"Very fast delivery and received everything in the condition expected "


Verified
5/5

2014-12-21

"Quick and simple. Very easy search and good inventory of products. Website is very navigable. Thank you!"


Verified
5/5

2014-12-21

"
..what you see is what you get...Good pkg..fast service...
"


5/5

2014-12-21

"I have rebuilt a 1980 Harley and everything I have received from J & P has come in timely and at a good price. Thank You J & P!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2014-12-21

"Simple and small order (mirror extensions), but delivered in a very incredibly short period of time. Must have been mailed on the same day as the order was placed."


Verified
5/5

2014-12-21

"It was here in two days from the order. Quick and easy to use the online ordering system."


Verified
5/5

2014-12-21

"Product was quick to ship and quick to receive! Product description was very accurate!"