"Great help over the phone, goggles are okay. "
"Levers fit like a glove. Easy installation & improves the look of the putt greatly."
"Saddlebag supports delivered on time and exactly as advertised. I will do business with this vendor again."
"I ordered a front motor mount for my 2005 custom road king on Saturday and received it on Friday after Thanksgiving. It fit as well as a factory part and was $60 cheaper!!!! I am very satisfied and will be using J & P Cycles for now on!!!!"
"I don't want to write anything, I gave you guys five stars and to me that is enough!"
"J&p has always done outstanding service. "
"I wanted to exchange an item I purchased for a similar item but, was told I couldn't becase I had already discarded the original package material. I never used the item and my request was made in a timely fashion from its arrival date. "
"The order was filled quickly and delivered to my home in just a few days. Product was exactly what I had expected, and installation was quick and easy."
"Kept me updated and fast delivery
"
"Very disappointed that a second party is used for my gift card order!...I have contacted J&P several times and still have not received it???"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Quick shipping part fit perfectly"
"Showed up today, very quick for an APO, well packaged and exactly as described."
"these are my 'go to' guys for HD parts, consistently reliable"
"I have been very satisfied with J&P Cycles, as a company the staff always is knowledgeable to assure that I get the right product, & fast shipping to assure prompt delivery , plus the inventory & product quality gives me the best choices to allow me to find exactly the parts I am searching for and at the best prices, far lower than dealerships. "
"great communication they let you know when it's shipped and give you a tracking number"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . If you do not have the original packaging materials, you can still return the item. Please package it well to prevent damage. You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”