"I've always had great service from J&P Cycles."
"Mirrors look and work great!"
"Great gear, great service "
"i had order free hassel and quick delivery. i will order again for sure"
"hit & miss , on whether they fit , without modifications
"
"Again, J & P delivers a quality product!!! "
"Delivered rapidly and was correct. Thanks!"
"I have been buying from JP Cycles for years, and never had a problem with any of my orders or parts. I will keep on using JP Cycles in the future."
"The J&P website was easy to navigate and understand. The parts i ordered were recieved as advertised and on time. I will shop with them again."
"J ai du payer 70 euros de frais de douane en plus je ne trouve pas sa normale"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. International customers must pay any customs charges, VAT, Taxes and other costs in addition to the shipping charge upon receipt of the shipment.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"excellent service & great product"
"Shipping and receiving the products was super quick. However, even though the part was listed as the correct fitment is was incorrect. But after contacting J & P Cycles they were friendly and had no issues for the return even paying for return shipping. It was an inconvenience but their attitude and help made it tolerable."
"Product arrived in a timely matter. Everything was there and a perfect fit. Couldn't be more pleased to have this help getting my '67 HD back on the road!"
"The fitment on your website for the rotors I order specified that they would work with my stock 2010 Dyna Fatbob FXDF because of the center piece being thicker than the stock rotor the offset prevents the calipers from being installed so htese will not work without major modification"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I built a custom softail and am currently building a rigid chopper and have ordered many parts from J&P. I have had nothing but good service from them with all the orders I have placed."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”