"I am still in Kabul Afghanistan but so far the product arrived and was informed it is in good condition."
"Customer service was Great !!!!!!!!
"
"Dissatisfied with the filth of the tire. Satisfied with tire performance. Shipping took too long (8 days) but that was my fault I didn't read eta on shipping."
"Very pleased with the service"
"I am still awaiting on parcel to arrive. I find ordering from J&P Cycles one of the most easiest companies to order products on line. Cheers."
"Always happy with company and products"
"Tie down straps came on time and as ordered."
"always satisfied with this dealer. will continue doing business with them."
"I like that the stator I ordered has a lifetime guarantee"
"I was Very Satisfied, the parts look great and went on the bike fast. it looks Great. I will be getting more parts soon."
"Delivery was really quick. "
"J&p cycles is da best fastes shiping around for motorcycle parts.
"
"I ordered 2 parts from J@P. One of the orders went through and the other did not, so I called J@P to check the status of the first order since the second had already gone through. The customer service representative cancelled the second order (the one that went through) so now I had both orders essentially cancelled. In addition, my money was now in a hold status via my bank because those purchases were attempted by J@P. I spoke to a manager and made sure they were cancelled and had to wait about 5 days for my money to be released back to me by my bank. It was my first time ordering from J@P, so it left a bad taste. I give credit to the manager, but hope that they retrained the representative or moved him to a more suitable position. I will try to order from them again in the future, but I think I will call in my purchases from now on. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I purchased a pair of deerskin gloves and you sent two different sizes. I contacted your shop and was informed to send them back. I did and I haven't heard from you since."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"J&P has always provided great products, fast service and excellent return policy. Will continue to do business with them "
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”