"tech on your help line assured me the seals were the correct ones for my calipers and they were not, now I don't know where to turn for help."
"I buy a lot of parts from here and they've always delivered. "
"Received materials as expected in a timely manner."
"Real easy to find what I'm looking for"
"I saved $75 buying the exact replacement part though J&P Cycles. Shipped same day and received on time. J&P Cycles is my new Harley parts store!
"
"everything was delivered in good shape"
"The product was very well advertised and I like it very much. It is a very exceptionally strong lock for my motorcycle and it is not attainable in local stores where I live. Now that I own a bike and sidecar I will most likely go back to their website for any additional merchandise I may need. They are a good company to deal with.
Many thanks,
Roland Y."
"I was very pleased with the arrival time and quality of my items
"
"awesome, just what I needed!!!!!!!!!!"
"need more dementions in product spec"
"Excellent service however, it would have been nice if there was a little more product information to go further than just the catalog description."
"Friendly, Helpful, Knowledgeable, good products excellent prices"
"Been using you guys for years. Never had a problem and prices are the best. Thanks"
"Fast shipping! As described!!"
"Very satisfied with my first time shopping at J/P's will recommend to all my biker buddies in the club "Sedition" m/c & biker-friends as well....thanks... J/p's .... fr; Senior ...."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”