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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-17

"nice stuff, cuick delivery"


Verified
5/5

2014-10-17

"Good price and free shipping brings me back every time. Thanks"


Verified
5/5

2014-10-17

"Heard a lot of praise for the Michelin Commander was was happy to get a good price for them. Shipping was quick"


Verified
5/5

2014-10-17

"Fast and cheap, easy to order, delivered to my door.
"


Verified
5/5

2014-10-17

"good job. Quick shipping. Just as described."


Verified
5/5

2014-10-17

"Dealing with J&P is always affordable and efficient process checking out. Wether shopoing in store or ordering online it's always customer focused!

Thanks
"


Verified
5/5

2014-10-17

"Everything was great. But I wish I would have got a tracking number for my order after I placed it. I am very pleased with the product and have shared my happiness with my friends that have the same type of bike. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2014-10-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
4/5

2014-10-17

"J&P did a good job of shipping. The problem was that they used cheap Chinese made gloves that are undersized. They replaced the gloves with the largest they carry and they barely fit. Poor quality control."


Rep reply posted 2014-10-17
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-17

"Delivery was quick. Shirt is Nice and size is accurate"


Verified
5/5

2014-10-17

"Usually has a timely delivery with a fair price. "


5/5

2014-10-17

"Great price. Very fast shipping."


Verified
5/5

2014-10-17

"Everything I needed in one place! "


Verified
5/5

2014-10-17

"Got what i wanted nice and quick."


Verified
5/5

2014-10-17

"Excellent Product and Service"


Verified
5/5

2014-10-17

"Local Harley Davidson shop said the part I needed was obsolete. Went through many catalogs and finally found it on your website."