"Received order on time and in good condition"
" Not what I paid for, ordered the (4) piece replacement kuryakyn iso longhorn rubber and was sent the three piece for the shorter pedal."
"Unhelpful and this resulted in me purchasing elsewhere"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not live up to these expectations. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great dealing with tech regarding bike and parts."
"Never had a problem w/ J&P."
"I recently purchased my 2009 Harley Davidson Super Glide. And since I have been purchasing parts and accessories from JP Cycles. The customer service is great. They won my loyalty as a customer."
"Very satisfied. Timely delivery"
"Very happy with my order. Cleared Canada customs and showed up at my house 7 days after ordering. Product was exactly as advertised and worked perfectly. Thanks J&P!"
"je suis tres satisfait, à bientôt pour une autre commande.
JLM"
"Sales rep was very helpful in completing my order and advising the procedure for online ordering"
"Great company. Will order gem them again. "
"Always faster than expected. UPS guy always delivers on time."
"Ive always had good luck with jand p. Will continue to shop there."
"Service was good as usual jp cycles is the place to shop for all my bike parts "
"Product was high quality, in great shape and shipped in a timely manner. Not to mention the best price of any website or motorcycle shop."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”