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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-16

"Service was quick and easy and I a very satisfied with the product! I will use J&P Cycles in the future."


Verified
5/5

2014-10-16

"No problems and good delivery"


Verified
5/5

2014-10-16

"I was very pleased with purchase. The shipping time was very quick also."


Verified
5/5

2014-10-16

"Received my side mount license plate bracket for my yamaha bolt very quick..thanks guys it was worth every penny"


Verified
5/5

2014-10-16

"J&P Cycles had items for my 1987 HD that I couldn't find anywhere else - including HD! Easy online ordering and super fast delivery. Now my old '87 FXSTC is in the wind again!"


Verified
4/5

2014-10-16

"Shift rod as-described on website stated that it was triple-chrome plated. Turned out to be polished stainless steel - not chrome - but due to selling bike had to settle for item as-received."


Verified
2/5

2014-10-16

"The holes on the regulator are a 1/4 of a hole can I drill it bigger "


Rep reply posted 2014-10-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-16

"shopping on line with j&p cycle is fast and easy. prices are good. they shipped right away, witch is good cause it takes a week to get here after being shipped because I'm on the west coast. I'm very happy with shopping j&p cycle, and will shop there again and I tell my friends about them also."


Verified
5/5

2014-10-16

"It's always a good experience with J&P."


Verified
5/5

2014-10-16

"Excellent quality products at reasonable costs. Quick delivery."


Verified
5/5

2014-10-16

"I was glad the way I got my tires as quick as they did and I can put them on my bike and still have a little bit of riding time left thank you"


Verified
5/5

2014-10-16

"it was a great experience."


Verified
2/5

2014-10-16

"send the wrong part. This has kept my from riding for four plus weeks. a real bummer.
Don't know when I'll be able to ride.
Very sad dude here.
"


Rep reply posted 2014-10-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
2/5

2014-10-16

"Parts did not ship together They came dribbling in one after another and they sent me a Front disc instead of a rear one."


Rep reply posted 2014-10-16
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-16

"I appreciate all the phone/customer support and the delivery time is amazing. I will continue to make J&P Cycles my first choice when it comes to ordering parts."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges