"I've been buying from J & P cycles for several months now. I am very satisfied with all of their products."
"The parts I needed were in stock, so there was no problem!"
"For now all I can say, since I haven't mounted the tires yet, is that J&P Cycles shipping is real fast at no cost for the order.
The price was great. Saved at least $150. to $200. for the same tires at HD.
"
"Paid to get in 3 days. It took 4 because it was sent to the wrong address."
"Had to request delivery info."
"Received order promptly as promised and exactly what I ordered. Was great service, would definitely use them again"
"ordered part site said will work didn't. I even called tech and he said will. before I purchased. called tech when they didn't work. ended up sending back not happy. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great service. I actually had the part before the week was out. Can't beat J&P Cycles!!!!"
"Items were shipped quickly. Evening was perfect"
"My experience was awesome! The only downfall was the fact that my email stating my shipment was in transit didn't come until the day I received my order. Not a bad thing in my eyes but may be a problem for people who like to track their orders. I will definitely use them again!!"
"Fast shipping and a great price"
"Amazing products and quick delivery"
"rear turn signals that were purchased / ordered did not fit my bike even though the web site stated they would fit. waste of time and money. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Everything was very good! i am very happy !thank you j@p cycles"
"I was over changed but. J&j finally got it fixed. But after I was caused financial problems. I felt for my troubles if you want me to continue shopping at J&j you could give me a membership as your apology. I was put in a embarrassing position due to your mistakes. I had to barrow money to pay a bill that was due and that was on you. If nothing else you need to train your staff properly. Have a better Day and God Bless. In response to your commitment to my feedback. The bottom line is you messed up my account and I was inconvenienced due to your employees. And I did have one of your reps, handle the matter. But the issue was still there. It should not have happened at all. And by the way the items I bought was just what I needed I am happy 100% with the product. Very unhappy with you.
"
“Thank you for providing feedback on your order. We typically do not charge until we ship. There may have been a pre-authorization posted to your credit card to verify funds available, but that authorization falls off after a few business days, once the order ships. If it is still showing on your account, please provide us with the name of your bank and phone number listed on your card and we can have the authorization removed manually. If you have any questions or need additional information, please don t hesitate to contact us. You may reply to this message or call us at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”