"No hassle. Easy to id needed part. Quick delivery. "
"Product shipped faster then I thought it would!"
"arrived the next day in perfect shape ! Well done"
"j&p cycles sent me the rite parts all work for my bike Im a satisfied customer thanks "
"Very satisfied with the product it was exactly what I was looking for. Unfortunately when I called to see if I could get it through the magazine ( J&P catalog) they did not have the product I so could only get it online. To bad for that, otherwise I was completely satisfied."
"J&P Cycles is a very professional company. They were quick, easy and a great organization in which to do business."
"I love jp cycles! Always great prices and fast deliveries. Customer for life...."
"great service.................and fast delivery.................thanks j&p"
"I ordered a primary gasket kit for a 1991 flhs harley it took 8days for it to get here and it had seals for a twincam.when I called customer service I was insulted by the rep.He pretty much told Me don't you know you have to drive those seals in.The seals were to big for a evo motor.I didn't have time to send them back and wait another 2 weeks,so I went ahead and bought the right ones locally."
"the service and information given was tops.i will definitely use j&p cycles again"
"The best site for sure, never scared to order because you guys sell the best brands like s&s. Love it "
"Received order on time and in good condition"
" Not what I paid for, ordered the (4) piece replacement kuryakyn iso longhorn rubber and was sent the three piece for the shorter pedal."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Unhelpful and this resulted in me purchasing elsewhere"
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We apologize that your experience did not live up to these expectations. A member of our management team will be in touch with you shortly.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great dealing with tech regarding bike and parts."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”