"Delivered on time and the fit in the oem horn cover in my 2004 road king, just right. Don't know what problem others had."
"Everything was delivered in a timely manner and fit well. Thanks! "
"Have nothing but good things to say every time I've placed orders.
They have called a couple occasions to insure I was ordering the right part, this above and beyond customer service saved me the frustration of realizing I ordered the wrong part after I've tore my bike down then trying to return n order the right one.
Everyone I suggested to check it out have been very satisfied.
Occationally I find a cheaper price, but I'm a firm believer "YOU GET WHAT YOU PAY FOR""
"Thank you for your swift delivery, where it came earlier than expected. I understand that J&P team are putting big effort to satisfy their customers, and thus, I am sure that I will receive my next order in a well-packed box.
"
"My tire and tube did not arrive the same day or even close. I had to put the new tire on with the old tube"
"You guys are always thorough in your listings and quick to deliver. I personally wish manufacturers would make more than just chromed parts. Maybe you can voice that to them for me. Thanks. Not everyone is mesmerized by shiney metallics."
"Ordered 140 bandanas for a breast cancer awareness fundraiser and they only delivered 4! I was not notified about the out of stock items. Long story short, my student council was left in a huge bind. Very unprofessional company. "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"very satisfied with both quality and service"
"The fender struts are perfect. I just don't understand why they cost so much. "
"they couldn't fulfill the order and didn't even explain why"
“Hello
Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.
Thank you,
Kristen
Customer Service
J&P Cycles
www.jpcycles.com”
"Windshield is fairly easy to install, looks great, (have never installed one before, came out perfect) Highly Recommended for 2005 Heritage Classic!"
"The lIve chat and price made my decision in buying the slip on exhaust for my Vulcan an easy one. Easy installation and much louder pipes. Will continue to purchase more in the future from J&P."
"I like what I ordered it fit good on my bike,with no problems."
"Awesome, no problems at all!!"
"Parts arrived in a few days, back in the wind!!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”