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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2014-10-15

"Great selection , fair prices and fast delivery"


Verified
5/5

2014-10-15

"easy to order,fast delivery and excellent quality. prices are good also thanks"


Verified
2/5

2014-10-15

"Only 50% of my order was available and shipped , the disappointing part is JP did not give notice nor a reason for the incomplete order. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
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Product Returns/Refunds/Exchanges
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Rep reply posted 2014-10-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-10-15

"This was better than going to my local dealership that is never open. "


Verified
5/5

2014-10-15

"J&P cycles has great prices and in some cases its the only place to get hard to find parts "


Verified
5/5

2014-10-15

"I recieved everything I ordered and it all works. The stickers are nice too."


Verified
5/5

2014-10-15

"No issues and was here when they said it would be. Will purchase from them again "


Verified
4/5

2014-10-15

"Better pictures of the hemet I purchase would have helped me make a different choice. I'm keeping the helmet, but it wasn't what I really thought it was or wanted. Partly my fault for not inquiring further before my purchase."


Verified
5/5

2014-10-14

"Item was as described and arrived well packaged and on the stated delivery date. I highly recommend this establishment."


Verified
5/5

2014-10-14

"Nice selection of after market products that really are a good fit."


Verified
5/5

2014-10-14

"The riser are bought are exactly what I needed. Thanks JP!"


Verified
5/5

2014-10-14

"i am very satisfied with the products that we recieved and will def use your company again"


Verified
5/5

2014-10-14

"Very Happy with order. Arrived in very good time .Will do business again and recommend to others."


Verified
5/5

2014-10-14

"Easy to order on-line, quick shipping and reliable instructions. Also great price."


Verified
5/5

2014-10-14

"Fast delivery. Great price "