"Delivered as usual. Great at communicating to the customer."
"The people I dealt with were pleasant and helpful."
"Had been having problems with the oil tank dipstick on my
2004 HD XL 1200 custom sportster from the day I bought the bike. Ordered one from J&P Cycles, problem solved."
"Item was just as described, couldn't ask for quicker shipping. item was well protected, delivered in perfect condition."
"Always outstanding service and parts....super fast shipping parts always at the door in a couple days.....never been disappointed "
"Awesome service, and they know there stuff."
"Waited for my parts with no show. Contacted them and after they informed me my parts were on 4 to 6 week back order. Well, now my bike is down for 4 to 6 weeks plus the time I waited before I called."
"Extremely dissatisfied still do not have part. Nothing from J&p cycles as to ship date. Will never buy from them again"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Package came in the Morning. Everyhing is all right"
"The goods are of quality. They fit the bike they said it would without complications. Cost very reasonable. Delivered within one week. No problems at all. Will definitely buy my Harley parts in future from Jp cycles. Thankyou"
"They have done every thing as they said they would. I would use your company again when ever I need to order some thing."
"I was surprised with the promptness of the delivery and how easy it was to navigate on your website, thanks you definitely will have a returned customer."
"I have for years ordered from J & P and I have yet to receive any product that didnt fit or had to tweek to get to fit. I am very happy with the service and Tech support that Ive received."
"good service and has everything i need"
"The parts all fit well and only took 5 minutes to get all installed. I replaced the pucks on the bags with a very heavy chromed slim line handle and installed a locking glove box cover, but were a bit pricey ."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”