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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2014-10-02

"I always get a good quality product on time."


Verified
2/5

2014-10-02

"bracket to windshield very poor fit. i am a fitter welder i made it work, someone with no skills would not have made it work out of the box. qc needs their ass kicked"

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Overall customer service
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Product Returns/Refunds/Exchanges
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Rep reply posted 2014-10-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-02

"Shipping super fast. Got exactly what I ordered. Will buy from again."


Verified
5/5

2014-10-02

"As like all other parts I have ordered, the last shipment came on a very timely manner undamaged !"


Verified
5/5

2014-10-02

"couldnt be more pleased with everything will continue to use them"


Verified
1/5

2014-10-02

"wears a 3X shirt so order a 5X club vest it doesn't fit and if it did it is too heavy. for a vest. "


Rep reply posted 2014-10-02
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-10-02

"great service excellant delivery time."


Verified
5/5

2014-10-02

"Easily found through the webpage, and promptly arrived."


Verified
5/5

2014-10-01

"Great selection , great quick service , accurate product descriptions , happy to let other people know !!!
"


Verified
4/5

2014-10-01

"The parts I ordered and received were exactly what I needed. There were a couple of mix-ups regarding my order that left me slightly less than satisfied. Nonetheless, I would/will still order from JPCycles again."


Verified
5/5

2014-10-01

"Very good service order shipped within one working day "


Verified
5/5

2014-10-01

"I am very happy with the product cost and time for delivery excellant business keep up the good work"


Verified
5/5

2014-10-01

"Very satisfied. Fast service. Accurate part. And I had a question and received my reply via email within 24hrs!"


Verified
5/5

2014-10-01

"Always impressed by U:S service...living in Europe..we have a lot to learn:-)"


Verified
5/5

2014-10-01

"Everything was taken care of as expected. Great job!"