"Great folks to deal with.
Very helpful when I ask them questions."
"Great product fast shipping "
"Both items were mail quickly and received what I ordered."
"The gift card I ordered came within days if ordering it. "
"Prompt delivery and great Harley Davidson technical assistance. Very satisfied!"
"It would have been nice if they came at the same time but I was happy they both came when they said they would be here. Thank you for great customer service when we called about the other pipe. "
"delivered on time. product as advertised"
"I specifically asked if the tires I wanted were in stock and be able to ship immediately and was told yes. It turns out you had 1of 2 and the shipment was delayed several days. It ruined our plans for a trip. Not impressed."
"I purchased a K&N air filter for the Barons BAK, which said fits all Barons Big Air Kits. I received a slim line filter, which doesn't fit. The site showed 2 different filters so I purchased the one that said fits all as there was no mention of the slim line filter.
In addition J&P charged for a gold membership I didn't ask for. When I clicked on the button for details I was charged! "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Quick delivery and great communication! Easy to find parts at a great price!"
"Ton of selection of parts.Easy to order. And FAST delivery. Great experience overall "
"some time ago I became a gold card member, it proved to be a rewarding choice. I receive special offers, shipping and service. I recently placed an order that I received promptly. one item could not be sent because the vendor was unable to provide it. j and p called me personally with an apology. you cant get better service than that. thanks j and p. t.c. tompkins"
"Great seat and super fast delivery. Couldn't ask for more!"
"Very fast shipping, best price I could find."
"Ok, everything perpect, product, packaging, delivery.
The most amazing for this delivery, is the exact timing. When I see the different locations where the package has been identified, the final date of arrival, compared with the annonced date: delivery is perfect. ( in this case, one day later due to customs clearance)
Just continue like that !
Jean-Claude from France"
A rep from J&P Cycles, JP Cycles, has responded:
“We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. e will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”