"great service just what i ordered"
"(Motorcycle Grips) The product received was very poor quality for the price charged, very unhappy when I received them.
(Lights) The picture showed two lights, that's what I though I was getting, instead I just received lens.
(Decal) When I was searching for patches, somehow decals were mixed in, I thought I was looking carefully, but apparently I ordered this in error and tried to stop when I received confirmation of the order and was told I couldn't stop the shipment. J&P Cycles on the other hand shipped very quickly and I was satisfied with the time in receiving the shipment and I did like having the return shipment label available to me for the return. Everything I ordered had to be returned."
"I went to the harley dealer near me for a vacuum switch for87 softail.He told me 78.74 and he would have to order it,it should be in in about a week.He checked inventory of local dealers and they didnt have it,I went home went to your website,ordered switch for 54.94 with standard shipping,and had my part in 3 days ."
"I've always been happy with my experiences at J&P Cycles. I also own a Corvette and purchase from some internet website companies. They could learn a lot on how to do business from you...
Thanks,
Wayne "
"5-star experience every time. Thanks J&P!"
"Good prices, quick shipping, good quality"
"It's nice to know there is an alternative to the high prices at the HD dealer. The quality looks great....and I think the dipstick is made in America!!"
"It was easy to find exactly what I wanted. And it was in stock and it was shipped that day."
"Ordered a PetCock for a 1994 Harley FLHTCU. Web-Site said 'will fit' the bike; Except when received the line-out was facing backwards and bike was facing forward. Doesn't work; friend who rides said he might have one and he did so 'exchanged' with him for the correct one. Life is good."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"easy as pie!
quick return!
right parts."
"I bought my son a One Panel Leather Concealment vest for his birthday. We knew they ran small, so we ordered big and it fit perfectly! He couldn't be happier. Very fast shipping too! Thanks so much J&P Cycles...will definitely shop with you again!"
"Right off the bat someone calls me at accused me of fraud and was just rude all the way around. When I asked how and why am I being accused of fraud she would not tell me directly. No apologies were given and I was completely disrespected. That was my first and last time making an order with this company."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great products at good prices. The tech support is outstanding able to answer all my questions about size and fitment of the parts I've ordered."
"Was exactly what I wanted"
"All email sent to the wrong address. Contacted cust service and was not fixed. Including personal contact info, address, order info... Very private "
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”