"We haven't received the merchandise. We are buying another locally."
"Just as expected. Fast shipping. However, had 2 packages with different tracking numbers and I was only emailed about one. Waited in suspense for a day and the other package showed up without notification. Not a deal breaker but could have been explained better. "
"The license plate frame I purchased was in a vacuum sealed package. The plastic had adhered to the license plate frame and was impossible to get it off. I worked on it for more that an hour and finally gave up. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Very happy with everything. Thanks so very much.
Especially happy with all the help on my windshield order.
Best regards.
Tom"
"Very satisfactory, I fulfilled my expectations of customer"
"I purchased the item online and the process was easy. I received the order in four days. I would order again using this process."
"Keep up the good work, love the product. Meets or exceeds original quality. Have never been disappointed
Workmanship is awesome"
"Excellent customer support staff. Kit included everything necessary for relocating turn signals, fit perfectly and looks great. Knowledgeable technician answered all questions both before and after the sale. Wouldn't hesitate to order from them again. "
"right product, perfect fit, great price"
"Thank you for your fast delivery, my tires arrived on time for my trip to the Keys."
"I received my delivery faster than expected. I also feel the ordering process and searching process was very simple and easy to manage. "
"Ordering was easy. processing and delivery was very prompt.very pleased with service."
"Very Satisfied, Items as advertised, fast shipping.."
"I am very satisfied with J&P Cycles, I have and will be making another order in the near future..........JR Etchison"
"I have ordered several items from J&P, always with fast shipping and exactly what I ordered. Will be back again for future needs for both my 96 and 07 Harleys. Making sure the part fits has not been a problem. Best and easiest experience with online ordering!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”