"Inserts were to small. Derby cover was not stock smooth cover, it had a higher bevel contour. Dealing with J&P is always a good experience if there is a problem they handle it accordingly. I'll always be a gold club member!"
"Ordering was quick and easy. The quality of the helmet seems to be as good as a higher priced one."
"Easy online shopping.Fast shipping and affordable products."
"Although it wasn't J&P's fault , I am dissatisfied because a number of items had to be returned and it ended up costing me approx. $150.00 . So , now I don't have my parts nor do I have money to purchase them . Next year , maybe....."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Came on time and ever thing fit happy with the products"
"The up to date status and fast delerey leaves me with no worries to order from j & p again ray"
"WELL DONE !!! Well packaged very fast shipping, will buy from you again."
"Filled in make, model, and year of bike before ordering.. all parts that received were for another bike.. "
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"this vendor ships fast! no problems!"
"I checked out the catalog on line. Found out what I wanted and ordered. Item was delivered in seven working days and I am pleased with my purchase. It's also American made. What more could I want? "
"Excellent service and very good product."
"Easy to find and order came fast."
"J&P makes shopping for aftermarket parts easy by searching on your year and model of bike. Their products are high quality at a great price. I typically have my order within a couple of days.
Every biker needs to check out J&P before ordering parts from anywhere else. "
"After ordering, I received no update on my order until I inquired 5 days later . I do not know if I ordered the wrong line or the wrong one was shipped. I gave the requested info on the bike being that they said there were several styles of lines. The line was longer than any line on the bike. The fittings matched none of the oem parts. Due to time issues, I had to find a shop to have the lines made!"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Great to do business with."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”