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Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2014-09-13

"Good quality delivered fast"


Verified
5/5

2014-09-12

"I am very satisfied with the products and the speed in witvh I got them
Thsnks
"


Verified
5/5

2014-09-12

"I have used JPCycle for years and trust them. Never had a problem. Fantastic. On line shopping shows if the item will fit my 1970 flh or not. "


Verified
4/5

2014-09-12

"It took 3 weeks but am happy now it's finally arrived :)"


Verified
5/5

2014-09-12

"My parts arrived quick and was very satisfied with the products. "


Verified
5/5

2014-09-12

"very happy with transaction."


Verified
5/5

2014-09-12

"Everything I ordered, worked great. I am well pleased. Thank you very much!"


Verified
1/5

2014-09-12

"When searching for an Indian transmission door gasket on the web site, I bought what I thought was the correct part. I paid express shipping because we needed it for a customer's bike. When we received the gasket, it was for a 6 speed transmission and not even close to being the correct for the application. I called to inform customer service and they said they would credit it back, and I still haven't seen the credit on my card. Not sure if it was credited to my "account" or what, but I won't be ordering from them anyway so that's $17 down the tube. "


Rep reply posted 2014-09-14
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
4/5

2014-09-12

"Parts easy to find and quick on shipping. "


Verified
5/5

2014-09-12

"The best place I have found for old shovelhead Restoration great service biggest selection of parts!! Thank god for J&P Cycles w would recommend to any one with vintage or new Harlem Davidson bike's"


Verified
5/5

2014-09-12

"All the parts were exactly as described."


Verified
5/5

2014-09-12

"Very happy with product and delivery time"


Verified
5/5

2014-09-12

"As usual, excellent service from J&P!"


Verified
5/5

2014-09-12

"Always great service, fast shipping and very helpful..."


Verified
5/5

2014-09-12

"Product priced fairly and was exactly as described. Very quick delivery as well. J&P Cycles is a company with integrity and a pleasure to do business with. "