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Product & services pricing
4.24/5
Chance of future purchase:
4.09/5
Shipping & packaging:
3.80/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2014-09-11

"Part did not fit. very easy to return"


Verified
5/5

2014-09-11

"I am doing at restoration on my dad's 95 Road King with 481,000 miles, J&P has a wide selection of parts for his bike. My orders are always processed and shipped very quickly. "


Verified
5/5

2014-09-11

"Website is easy and informative "


Verified
5/5

2014-09-11

"I unfortunately didn't change the prelisted size to mine, so I'm returning the helment , but all of my purchases at J&P Cycles have been outstasnding"


Verified
5/5

2014-09-11

"I enjoyed the fact that you can find everything in one place on J&P cycles website. The ordering process walked me through making sure I knew everything I needed to before finishing my order. Hassle free, loved it! Thank you!"


Verified
5/5

2014-09-11

"The order was made on line, and within two days it was at my house. Talking about fast. Thanks because I needed it fast....."


Verified
5/5

2014-09-11

"Easy to search and plenty of products . "


Verified
5/5

2014-09-11

"Web sight was vey good and fast delivery was even better."


Verified
1/5

2014-09-11

"Very very very very very very cheap "


Rep reply posted 2014-09-11
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-09-11

"Product was delivered on time and exactly what I wanted. Definatly will buy all my motorcycle parts through J&P. "


Verified
5/5

2014-09-11

"First time customer from Canada, very impressed with service.
The product arrived today, exactly as described, and quick delivery. Definitely will not hesitate to order again, five star service .
thank you
Horst Noll
"


Verified
5/5

2014-09-11

"I got my order on time and filled correct. "


Verified
5/5

2014-09-11

"Great pricing and fast shipping always have parts in stock."


Verified
5/5

2014-09-10

"Item was excellent and delivered in great condition and on time. Would order from J&P again with no worries."


Verified
5/5

2014-09-10

"I ordered the Ladies Milwaukee Renegade boots. They are true to size in length but they do run a bit wide. The leather is very soft allowing for what I suspect will be a very easy break in. Also, the shipping was very quick. "