"My order arrived within the specified time. The web site was very helpful by walking me through on which product would fit my make and model of bike. If this experience I had with J&P Cycles is considered the norm, I will not have any reservations about getting all my parts from them from now on."
"thank you for the quick delivery of the moto-bike tire that I ordered!"
"the helmet I ordered is very nice and what I was looking for.
it fits great also which was the one thing I was worried about the most. it also came in a lot soon
"
"I ordered my parts they sent in timely. matter. They are just what I needed. Thanks. .."
"The ordering process was easy and seamless, all components of our order arrived on time!"
"Quick delivery and always have what I want"
"Fast delivery and very nice bags ! My husband loved them "
"I ordered 4 item recieved 2 when i ordered it said in stock
ships in one day so how come i don't have the other 2 items
why didn't you tell me that you had to wait for the vendor to ship the items to you this is the first time you have let me down. The next time i need something for one of my three
bikes i may think twice about ordering from JP CYCLES"
"Best prices quick shipping "
"J&P Cycles sent the sale item (a helmet) I ordered very quickly. I returned the item (didn't fit properly) and they refunded my money, less a re-stocking fee."
"The box was loo large for the item. "
"The vest was sized too small. I'm in the process of returning it for a larger size."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Quick delivery,exact item will definitely order from J&P CYCLES"
"Item was as ordered and delivery was quick"
"salesperson was very helpful and went the extra mile to make sure I was getting the correct luggage rack. it fit and looks great!"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”