"great service quality merchandise, I will order products again in the future I was very satisfied with my perchase"
"I am very pleased with the product as i always am when ordering from J&P. "
"Excellent products and service!! Thanks J&P Cycles!!"
"Jp cycle was great for being on time but the baffle sounded awful. "
"Product in stock and fast delivery. "
"Sent me the wrong windshield"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item,we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"instructions could have been a little more readable, very blurry to read,and a little more detailed but overall good service and delivery time."
“Thank you for taking the time to provide feedback on our products and services. This helps us to maintain the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, your input helps us to provide world class customer service that J&P Cycles you have come to expect.
We regret any inconvenience you may have experienced in navigating our website. We would like to take this opportunity to tell you about the Technical Support Features of our website in hopes that they may enhance your shopping experience in the future.
• We welcome you to use our Technical Support Teams at http://www.jpcycles.com/chat/launch for Live Chat or call 1-800-397-4844 for Phone Technical Support.
• We invite you to visit us at http://jpcycles.custhelp.com/app to use our new customer service and tech self help interface. You can search for answers, watch videos, or just browse our fast growing J&P knowledge base.
• You can also find answers from staff and fellow bikers at our J&P Online Community at http://community.jpcycles.com/
Once again, thank you for filling out our survey. If we can provide any assistance to you, please contact us through email at customerservice@jpcycles.com or call us at 800-338-1747.”
"I live in Melbourne FL..I just wish you would send the items from the FL store when they are in stock there. I takes approx 5 days when sent from your main store. I was told on the priororder that it would ship from FL, so I paid the extra speedy process, only to find out it was coming from IA...its of no help when it takes 5 days anyway to get here, Thankfully i received a refund ..thx"
"J & P Cycles........where everybody leaves happy with a bargin!!"
"Item arrived quickly and fit as advertised. Nice job."
"I like the way the web site was before but over all stuff is easy to find I order lot of things for my bike from jnp and will order again beat paying hd dealer prices "
"I have placed and recieved several orders in the last couple months, there professional, and always knowledgable staff are outstanding: I give my highest recommendation:) I would'nt say it if I did'nt mean it!!!!!"
"The brake pads came really quickly and a whole lot cheaper than Harley OEM pads too."
"All the parts were as described. Shipping time was okay. "
"fast & easy service. frieght packaged good. good price."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”