"The bolt hole at the to of the highway bars was not threaded so I had to thread it myself. A poor quality product"
"I received my roll-up blanket and was very happy with the product! It will be perfect for my trip!!"
"AWESOME SERVICE - RAPID DELIVERY"
"it was one of the quickest transactions I've ever had with any company that I have delt with.customer service was very help when I had questions and the company did as promised and sent my order very quickly.
when and if I need parts in the future J&P CYCLES will be the only company that I will deal with.thk u again for your services."
"Best in the business! After my experience with the other guys, I wouldn't go anywhere else but J&P Cycles."
"Great service received my order on time very satisfied thanks again"
"I found exactly what I was lookin for. Very easy ordering process with prompt processing and delivery."
"Uh, still havent gotten it. How long does it take to ship a damn clutch lever"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"great customer service. fast service"
"It is two weeks now and I have not heard if tire is being sent to me yet date order was 8/22/2014 and it is now9/2/2014 and nothing not a word from j b this will be the last time I order from J B."
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"they sent me two set sekeleton hand mirrors"
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"I bought a helmet and the website was very easy to use, the sizing chart was easy to use, & the order came packaged nicely and quickly.
Pleasant experience. I would order more items from them again. "
"part shipped 8/12 still not here"
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you have not received your part and it has been longer than 10 business days, please contact customer service by phone, email or live chat so that we may file a claim with the shipping company. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”
"Never had a problem, I always get exactly what I order and fast delivery "
"Great product and customer service"
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”