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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-08-31

"As always J&P exceeds my expectations ... "


Verified
5/5

2014-08-31

"Everything is great, fast shipping and the parts fit without any problems. I recommend doing your shopping here."


Verified
4/5

2014-08-31

"The switch and the cover look great I am very satisfied! But, the kit was missing the live wire tap and lug. I simply adapted the wiring. Otherwise the switch is great."


Verified
5/5

2014-08-31

"Fast and efficient delivery. Arrived on the days stated and in great condition!"


Verified
4/5

2014-08-31

"ordered on the 20th, didn't arrive until the 28th"


Verified
5/5

2014-08-31

"Fast shipping and good prices"


Verified
5/5

2014-08-31

"Their Web site was simple to go through, and the selection was very well obtainable. Delivery was quick."


Verified
5/5

2014-08-31

"I am very satisfied . I have had no problems . They deliver on time."


Verified
5/5

2014-08-31

"My parts were shipped immediately, and i got everything i ordered."


Verified
1/5

2014-08-31

"Parts do not fit correctly, now it's an inconvienience for me to return the products and wait for new ones... Lesson learned about buying the cheapest stuff... This will never happen again. I have asked several times for replace my parts and was told to send these back first. I disagree with that because these parts aren't even made to fit together."


Rep reply posted 2014-08-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2014-08-31

"Got everything faster than expected and was exactly what was described. "


Verified
5/5

2014-08-31

"Super delivery and products .


Old Montana Biker
"


Verified
2/5

2014-08-31

"Slow shipping no answer when called "


Rep reply posted 2014-08-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-08-31

"The products that I've purchased were all high quality and you truly get your bang for the buck! "


Verified
5/5

2014-08-31

"I have purchased items in the past 10 or more years from JP and have been very satisfied with each and every one. I have a 83 FLHS and a 74 Sportster both rebuilt with JPs parts,

Thanks
"