"The product came as advertised. shipping time was great."
"I ordered a new tire and a new oil filter for my motorcycle and I got them in less than a week. I did ground shipping. J&P Cycles will now be my #1 site for getting parts for my bike. Ride safe brothers "
"The site was easy to navigate, the ordering process was a breeze and shipping was fast and on time. The product itself exceeded expectations...I'll shop here again for sure!!!"
"Fit was perfect. Easy install. "
"The windshield I purchased was quickly shipped and received in good condition. The mounting kit for that windshield wasn't shipped for a week and has thus far not been received."
"My order arrived on time , excellently packaged and at a great value !"
"Got exactly what we wanted! Fitment tool was very helpful! Quick delivery. Overall great experience! "
"Online look up and ordering quick and easy. I was surprised how fast I received delivery. The problem arose when I found it the wrong part. My wife asked if you shipped the wrong part but I said no I ordered the wrong part. I will now be working with your returns department. I anticipate same high standards there."
"Everything very good. As always, very satisfied."
"friendly customer service and quick to ship and the website is easy to navigate with tons to choose from"
"Excellent. Speed of shipping was awesome. Thanks"
"Quick shipping. Great prices. Great website. Great selection. "
"There is no better place to buy Harley parts!
Best service and technical help available!
"
"Have had all good experiences with J&P Cycles"
"The Smart parts baffles did not fit, I called technical service whom advised me they were after markets parts and I may have to grind the flange to reduce diameter. I did this and they perform very nicely, my disappointment is that I should not have to modify the part to fit. Customer service showed no concerns."
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. We try to notify our customers on the availability of our parts such as "In Stock," "Available," and "Unavailable" with a time frame if one is given by the vendor. Example: "Available, usually ships in 8-10 business days." We apologize if this information was incorrect or confusing. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”