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Product & services pricing
4.21/5
Chance of future purchase:
4.07/5
Shipping & packaging:
3.73/5
Customer service:
3.78/5
Return/Replacement policy:
3.64/5

Verified
5/5

2014-08-30

"Everything came intact, no problems and saved money."


Verified
5/5

2014-08-30

"Quick, as ordered, excellent service!"


Verified
1/5

2014-08-30

"It took over ten days for JP Cycles just to inform me that they didn't know when my parts would become available. Not sure how that is considered 'timely' service. "


Rep reply posted 2014-08-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2014-08-30

"great parts u guys totally have it all"


Verified
1/5

2014-08-30

"I found the same product from a different vendor for the same price and no extra charge for shipping. I, therefore, canceled my order and went with the other vendor."


Rep reply posted 2014-08-31
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We unfortunately do not have a price matching program at this time. We do offer sales and promotions throughout the year. If you have a valid email address on file with us, our system will automatically email you the details of these promotions.”


Verified
3/5

2014-08-30

"It did happen a mix up with my last order, concerned the shipping address. At the a very helpful staff at the live chat, rob I believe help me through it. I only didn't gave 5 star, coz somehow my order got split been 2 itens delivered at the U.S address that I provide, and 1 iten delivered at the billing address wich is Brazil. "


Verified
5/5

2014-08-30

"Very satisfied .service was very timely ."


Verified
5/5

2014-08-30

"Great place to purchase from "


Verified
5/5

2014-08-30

"I was very satisfied with this order."


Verified
5/5

2014-08-30

"Good service... always accurate and relatively quick."


Verified
5/5

2014-08-30

"Order was perfect shipping was very fast surprisingly since they use usps would of been better if they sent a tracking number but great service "


Verified
5/5

2014-08-30

"Nice products, fast shipping."


Verified
5/5

2014-08-30

"I got everything I ordered in a timely fashion thanks"


Verified
5/5

2014-08-30

"Fast transaction. Great seller"


Verified
5/5

2014-08-30

"saddlemen product was good quality and it fit. delivery was fast
"