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Product & services pricing
4.24/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.86/5
Customer service:
3.99/5
Return/Replacement policy:
3.78/5

Verified
2/5

2022-07-12

2008 Dyna low H.D.

"DOES NOT FIT without major adaptation and drilling of fender...."

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Rep reply posted 2022-07-20
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We apologize you were not satisfied with your shopping experience . We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at customerservice@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-07-12

Great service and speed of delivery.

"Item was as described and arrived fast."

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Verified
3/5

2022-07-12

Time is important

"My first order took weeks my second order was timely. Time is money!"

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Rep reply posted 2022-07-20
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We apologize you were not satisfied with your shopping experience . We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at customerservice@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-07-12

J&P keeps my 79 Harley FXS ripping down the road!!

"It was hard to find quality parts for my Shovelhead before I found J&P.
Living in Ohio I have a very small window to ride and with their quick parts delivery, they have allowed me to keep the old **** the road all season!
I cannot thank you guys enough and will continue to shop exclusively with J&P Cycles!!!
"

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Verified
4/5

2022-07-12

short 2 bolts

"Delivered fast just short 2 bolts"

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Verified
5/5

2022-07-12

Great parts and fast shippment.

"Great parts and fast shippment."

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Verified
5/5

2022-07-12

Replacement Fuel Petcock

"Customer service was great, they sent me out a replacement part the same day that I called in. Great company all the way around"

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Verified
5/5

2022-07-12

Great store

"Great staff friendly staff very helpful. "


Verified
1/5

2022-07-12

Disappointed

"My browser said to go to the website, that they had my part twice. When I went to the site I couldn't find the part. I was very disappointed "

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Verified
1/5

2022-07-12

Not told about backorder

"Ordered Kuryakyn skull air filter replacement. Account was charged immediately. Status was listed as "processing". Waited 7 days for shipping update. No communication from them at all, no change in status. Called them and they checked on order. ONLY THEN was told item was backordered 8-10 weeks minimum. Asked why I was never notified of backorder. "I don't know" was the answer I received. Cancelled order. Very poor service and communication."

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Verified
5/5

2022-07-12

Dunlap E4

"They had a tire in stock and shipped it out right away and the price was more than reasonable."

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Verified
5/5

2022-07-12

Great quality. Fast Delivery

"Been buying from this company a few times now. Everytime the products are in great quality, and deliverytime is superfast compare to others. Well earned five stars:)"

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Verified
5/5

2022-07-12

New front tire

"Haven’t installed tire yet. It was delivered in a hurry "

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Verified
5/5

2022-07-12

What I needed at a fair price.

"Ordered an oil change kit and dust seal for front forks. Everything came packaged nice and quickly."

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Verified
5/5

2022-07-12

Child Motorcycle Helmet

"Delivered quickly & great fit"

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