ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-13

Good job

"Great, good price and fast shipping"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
4/5

2022-07-13

Shipping location

"Item shipped from close by and took days to receive. Shipped out quickly, but carrier delayed delivery. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-13

Quick delivery

"J&P had the part I needed in stock for my Honda Goldwing. Placing the order was easy and standard delivery met my needs. Overall very satisfied. Next time I need parts, I'll search here first."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-12

Priced fair and easy to shop on line

"I’ve always had great success with JP, my Harley is an older model but I can always find what I need on line "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-12

Great GRIPS J P cycles is the best in the business!

"Great service, products on time and what I wanted"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-12

Good experience

"As always, all the parts I needed, great customer service, fair price, and quick shipping. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2022-07-12

.Harley Accessories

"Excellent service.. Quick delivery.
Quality Accessories.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-12

A+

"Variety of product choices, easy ordering, good communication & fast delivery!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-12

Rockford Fosgate PMX-HD9813

"After going through 3 Highly Recommended Head Units on My 2012 Road Glide I decided to purchase the Rockford Fosgate PMX-HD9813 and all that I can say is, "Why did I wait so long!" The screen changes from Day to Night with the push of a button and in day mode can be seen in daylight as it uses a White Background with Black Letters. It is not visible in direct sunlight but I do not think any radio screen is. As far as connections, it connects to All of My Audio Sources, i.e.: Bluetooth, USB, Auxiliary, XM, FM, and AM without a glitch and does not change unless I do the changing. Other Head Units would change after hitting a bump. All in all, I can say that this is one awesome Head Unit for Pre Rushmore Harley's. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-12

2013 HD Ultra Classic trailer install

"Good product, fair price, timely delivery, difficult directions, yet was able to get it installed with experience from others brothers "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
1/5

2022-07-12

Waiting !!

"I received the wrong item, returned for refund d. Waiting !!"

Detailed Review Benchmark + -
Pricing of products and services
Overall product shipping and delivery process
Likelihood of customers making future purchases
Overall customer service
Product Returns/Refunds/Exchanges

Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
2/5

2022-07-12

2008 Dyna low H.D.

"DOES NOT FIT without major adaptation and drilling of fender...."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-20
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We apologize you were not satisfied with your shopping experience . We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at customerservice@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-07-12

Great service and speed of delivery.

"Item was as described and arrived fast."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2022-07-12

Time is important

"My first order took weeks my second order was timely. Time is money!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-07-20
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for the feedback. We apologize you were not satisfied with your shopping experience . We are always here to help, and would like to discuss your issue. Please reach out to us directly. You can email us at customerservice@jpcycles.com with your name, phone number, order and or customer number and a brief description of the issue, you can also utilize our live chat feature or call us at 800-318-4823 and one of our agents will be glad to help resolve your issue. We appreciate you as a customer, and look forward to hearing from you. Again, we apologize for any frustration you have experienced. Thank you for choosing J&P Cycles, and have a great day on 2 wheels! As always, ride safe.


Verified
5/5

2022-07-12

J&P keeps my 79 Harley FXS ripping down the road!!

"It was hard to find quality parts for my Shovelhead before I found J&P.
Living in Ohio I have a very small window to ride and with their quick parts delivery, they have allowed me to keep the old **** the road all season!
I cannot thank you guys enough and will continue to shop exclusively with J&P Cycles!!!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges