Product & services pricing
4.40/5
Chance of future purchase:
4.56/5
Shipping & packaging:
4.29/5
Customer service:
4.53/5
Return/Replacement policy:
4.38/5

ResellerRatings
Verified
5/5

2022-07-14

J&P rock

"Great experience. Thank you "

Likelihood of customers making future purchases
Overall customer service
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ResellerRatings
Verified
5/5

2022-07-14

Straight forward

"Wait time on part listed as 3-5 weeks. Received part in 2 weeks. Nice surprise.. never had a bad experience with JP so far."

Pricing of products and services
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ResellerRatings
Verified
5/5

2022-07-14

Excellent service

"This time like every time i had great service from J&P. Thanks for always being great! "

Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2022-07-14

Harley Davidson parts

"Wonderful as always. Great "

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-14

No complaints

"Have bought and had items shipped from JP. All good, no issues. Helpful employees at my local store."


Verified
1/5

2022-07-14

Wrong tire!

"As soon as I got the shipping confirmation email I noticed they sent the wrong tire. When I called they refused to cancel the order. It was 100% their fault they refused to have UPS intercept the shipment. I spent alot of time dealing with their mistake and they billed my credit card for 2 weeks. That was the first...and last time I will use J&P Cycles."

Pricing of products and services
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Rep reply posted 2022-07-14
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-14

Great service. Quick delivery

"Had a question, it was answered quickly, purchased. And it arrived quickly, satisfied customer here!"

Pricing of products and services
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Verified
5/5

2022-07-14

Voltage regulator

"Great product and very fast delivery"

Pricing of products and services
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Verified
5/5

2022-07-13

Great Service

"I ordered tires and the delivery company lost them. J&P took care of it immediately and sent us a new order. It was great to speak to a real person who quickly responded to our needs. I would order from this company again."

Likelihood of customers making future purchases
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Verified
5/5

2022-07-13

Outstanding service

"Had no troubles ordering, and my order arrived quickly!"

Pricing of products and services
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Verified
5/5

2022-07-13

Excellent service

"The products I received were as good our better than I expected. Very happy with j&p .Clothes bike parts you name it ,and delivered fast.thanks j%p"


Verified
5/5

2022-07-13

Why J&P continues to succeed

"I can always count on J&P Cycle to provide excellent pre-sales info from a super knowledgeable staff. Add to that the best quality products at a more than readonable price. Sounds like a commercial but the above is why I keep coming back. "

Pricing of products and services
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Verified
5/5

2022-07-13

Excellent timely service

"Had exactly what I needed and got it out fast!"

Pricing of products and services
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Verified
5/5

2022-07-13

Products

"Products came on time!! Very satisfied!!"

Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2022-07-13

Prompt

"Prompt and accurate exact"

Pricing of products and services
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