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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
4/5

2022-07-11

Good

"Sturdy, chrome looks great. Fit good, but I had to drill and tap one hole on each side to fit my bike. ( no biggy)"


Verified
5/5

2022-07-11

Great replacement light!!!

"I had ordered from another company and it was too small, even though they said it was right. I ordered from here, and it fits perfectly!!! Will continue to order from J&P."


Verified
5/5

2022-07-11

Good and fast service.

"Thank you for excellent service!"

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Verified
5/5

2022-07-11

excellent

"always on time and great service!!"

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Verified
5/5

2022-07-11

Helmet purchase

"I am happy with the helmet I purchased. Your sizing chart helped a lot. Quick shipping too. "

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Verified
1/5

2022-07-11

Still waiting for order

"Still waiting for order. They split order."


Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-10

Loyalty

"Great exhaust on time delivery!"

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Verified
5/5

2022-07-10

Clutch

"Excellent fast shipping..."

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Verified
2/5

2022-07-10

Klock workz whindsheild

"I ordered tinted windshield, but I received smoke colored. Wasn’t time to send back, great windshield after making all adjustments to install it and getting it done, I kept it on. "

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-10

As advertised

"Quick shipping, good product "

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Verified
5/5

2022-07-10

Awesome

"Fits my bike came faster then I thought "

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Verified
5/5

2022-07-10

Brake Cylinder rebuild kit

"Brake Cylinder rebuild kit. all parts received and everything fit."

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Verified
3/5

2022-07-10

Online great in store not so much

"Went to the new location in Scottsdale to buy first time rider gear. Staff was not very helpful, nothing in my size was in stock and I was told by staff to order myself online. I could have done that in the first place and not wasted the trip I was looking for some expertise to help with selection since Im new to this. Online was great but still wandering if I ordered everything that was correct for me."

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-10

Highly recommend

"Have bought products from J&P over the years. Carry quality products delivered at stated with great technical and customer service."

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Verified
3/5

2022-07-10

Not what expected

"Tested product in pigeon forge. Item was perfect. Ordered the item online in same size as what was labeled in store. Item showed up and was way bigger then display Item. Returned Item. Now I received email stating they credited my account. Instead of shipping the right size item that was requested. Now ordering through revzilla instead "

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.