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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-10

As advertised

"Quick shipping, good product "

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Verified
5/5

2022-07-10

Awesome

"Fits my bike came faster then I thought "

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Verified
5/5

2022-07-10

Brake Cylinder rebuild kit

"Brake Cylinder rebuild kit. all parts received and everything fit."

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Verified
3/5

2022-07-10

Online great in store not so much

"Went to the new location in Scottsdale to buy first time rider gear. Staff was not very helpful, nothing in my size was in stock and I was told by staff to order myself online. I could have done that in the first place and not wasted the trip I was looking for some expertise to help with selection since Im new to this. Online was great but still wandering if I ordered everything that was correct for me."

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-10

Highly recommend

"Have bought products from J&P over the years. Carry quality products delivered at stated with great technical and customer service."

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Verified
3/5

2022-07-10

Not what expected

"Tested product in pigeon forge. Item was perfect. Ordered the item online in same size as what was labeled in store. Item showed up and was way bigger then display Item. Returned Item. Now I received email stating they credited my account. Instead of shipping the right size item that was requested. Now ordering through revzilla instead "

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-10

Great shipping times to New Zealand

"Awesome customer support and the bike fitment was super helpful "

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Verified
5/5

2022-07-10

Satisfied

"Easy to order and receive parts"

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Verified
5/5

2022-07-10

J&P always first class

"J&P is always first class"

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Verified
1/5

2022-07-10

Delivery

"Still haven’t received my purchase which is almost 3 weeks ago "

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Rep reply posted 2022-07-11
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-10

The greatest review

"Seat arrive in about 5 days, not the 3 months the manufacturer was saying on their website. Thank you J&P Cycles. I love my new seat. I ride alot long without the **** burn."

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Verified
5/5

2022-07-10

Fly screen windshield

"Went the way it should......"

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Verified
5/5

2022-07-10

custom dynamics front & rear

"super fast shipping excellent product choices and they look great on my 20 Road Glide special can't wait to ge t the head light and wings."

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Verified
5/5

2022-07-09

Awesome

"Had a problem with an item and they addressed it.nice "

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Verified
5/5

2022-07-09

Exactly as ordered.

"Easy ordering, fast shipping, and delivery."

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