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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-03

Cobra exhaust met my expectations

"Delivery was timely and the exhaust system definitely made a difference in the sound of the bike. "

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Verified
4/5

2022-07-03

Good service

"Ordered highway pegs for a 1 1/4 pipe needed a 1 1/2 pipe they made the return nice and easy. "

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Verified
5/5

2022-07-03

Great Service on a Return

"The part that I ordered was not right for my bike and I followed JP Cycles return instructions and bam, my refund was in the bank. Thanks JP Cycles"


Verified
5/5

2022-07-03

All good!

"Placed order for some exhaust mufflers, best price I could find, fast shipping. "

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Verified
3/5

2022-07-03

overall decent experience

"fast original shipping; slow on return/exchange needed. Good pricing; appears to be good quality. Good on email/tracking communications."

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-02

5 stars

"Awesome. Delivery was on time."

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Verified
5/5

2022-07-02

Hogtunes

"I always receive good service from them. Items were a little slow getting here but not there fault. "

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Verified
5/5

2022-07-02

Expectations Materialized

"Received my custom front fender as ordered within a reasonable time. Only suggestion would be to provide some visibility into supply chain as some competitors provide. That said, J&P always seem to come thru, even during difficult times. Cheers."

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Verified
5/5

2022-07-02

"Ok thanks yea yea "


Verified
5/5

2022-07-02

Heat shield

"Great part looks awesome on the bike would buy from again thanks for a great product"

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Verified
5/5

2022-07-02

Ordered Tires

"On a cross-country trip, I needed a front tire, so I ordered it and sent it to Fargo, ND. It was there waiting for me when I arrived, so I did not have to wait around extra days. Thank you so much!"

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Verified
5/5

2022-07-02

Right parts

"Ordered and showed up, that's all I needed."

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Verified
5/5

2022-07-02

Good

"Had what I wanted, priced right, delivery date and fees good. Thanks, Jay."

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Verified
5/5

2022-07-02

great

"great service and pricing"

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Verified
1/5

2022-07-02

took to lang to get here!

"took almost 2 weeks to get here! it JP get my stuff here in 2- 3days"

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.