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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-03

Great Experience

"It was a great experience all around. Great website to shop on."

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Verified
5/5

2022-07-03

Gift card

"Took awhile but got here...."

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Verified
5/5

2022-07-03

Enjoyable buy

"In stock and accurate description. Was sent an email of tracking and shipping and it ended being an empty email,called the help number and got the info I needed and they automatically resent one with all the info. Good service !!"

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Verified
5/5

2022-07-03

Very helpful

"I chatted with a representative online and they guided me to exact piece I needed. The product was shipped standard and I received it when they said I would. "

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Verified
5/5

2022-07-02

Cylinder piston and rings for Harley Davidson

"Great service unbeatable price for product "

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Verified
4/5

2022-07-03

Great service

"As always I am pleased with the filling of my order and the timely free shipping J&P offers I am usually 100% satisfied but I have to say this time the phone help wasn’t as pleasant as usual it lacked in the fact that the person acted like he had to hurry and really didn’t want to help this was the first time I have had to say this but I got my order done on line instead which got sent out in a very timely manner so thanks again for being a great provider of Harley parts I will always try J&P first before having to go else where "

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Verified
5/5

2022-07-03

Always 100%

"Always fast and always correct or they take it back. No worries with J&P. "

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Verified
5/5

2022-07-03

As advertised

"I looked up the part they had the part they shipped me the part doesn't get any better than that"

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Verified
5/5

2022-07-03

Cobra exhaust met my expectations

"Delivery was timely and the exhaust system definitely made a difference in the sound of the bike. "

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Verified
4/5

2022-07-03

Good service

"Ordered highway pegs for a 1 1/4 pipe needed a 1 1/2 pipe they made the return nice and easy. "

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Verified
5/5

2022-07-03

Great Service on a Return

"The part that I ordered was not right for my bike and I followed JP Cycles return instructions and bam, my refund was in the bank. Thanks JP Cycles"


Verified
5/5

2022-07-03

All good!

"Placed order for some exhaust mufflers, best price I could find, fast shipping. "

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Verified
3/5

2022-07-03

overall decent experience

"fast original shipping; slow on return/exchange needed. Good pricing; appears to be good quality. Good on email/tracking communications."

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-02

5 stars

"Awesome. Delivery was on time."

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Verified
5/5

2022-07-02

Hogtunes

"I always receive good service from them. Items were a little slow getting here but not there fault. "

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