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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-05

Good company to work with

"Items shipped quickly, returns are also fee."

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Verified
5/5

2022-07-05

Great experience.

"Had what I was looking for. Prices were good. Shipping was fast. Great experience. "

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Verified
5/5

2022-07-05

Quick and communicative

"Product was shipped quickly, packed carefully, and was communicated step by step."

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Verified
1/5

2022-07-05

Wrong parts

"I ordered highway running boards for a 1988 GL 1500 Honda GoldWing and received a set for a 1998 GoldWing that absolutely will not work on a 1988. Returned them the next day and I'm still waiting for the right parts or a refund of my money."


Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-05

Speedy Delivery

"Awesome customer service and great timely delivery "

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Verified
5/5

2022-07-05

Good place for accessories

"Reputable company with quality parts and good, fast service."

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Verified
5/5

2022-07-05

Quick and easy

"Ordered a crash bar on Sunday, had it on Tuesday.
Fit perfect, no blemishes or other defects.
"

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Verified
5/5

2022-07-05

Excellent

"Easy process to locate the product needed and to order."

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Verified
1/5

2022-07-05

Bad customer support

"Bad customer service and even worst parts. Had 3 clutches ordered for my bike and not one fit although their website says it would. Nothing worst then spending several hundred bucks and still not having the right part time after time. They bumped up my refund after already waiting a week - what a joke. Will not recommend this company ever. "

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-05

Awesome place!

"Good prices and awesome service "

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Verified
5/5

2022-07-05

Satisfied

"Got what I ordered, earlier than expected."

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Verified
5/5

2022-07-04

Quick and easy

"Tire got here quick and it was not damaged or squished together"

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Verified
5/5

2022-07-04

Excellent service

"If it's here when they said it was going to be here"

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Verified
5/5

2022-07-04

2003 Road King Ignition Switch

" Very high quality part a fair price!"


Verified
4/5

2022-07-04

Parts

"They seem to have the parts that I need. I receive the parts in a timely manner. Their prices are reasonable."

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