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Product & services pricing
4.24/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.86/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-02

Expectations Materialized

"Received my custom front fender as ordered within a reasonable time. Only suggestion would be to provide some visibility into supply chain as some competitors provide. That said, J&P always seem to come thru, even during difficult times. Cheers."

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Verified
5/5

2022-07-02

"Ok thanks yea yea "


Verified
5/5

2022-07-02

Heat shield

"Great part looks awesome on the bike would buy from again thanks for a great product"

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Verified
5/5

2022-07-02

Ordered Tires

"On a cross-country trip, I needed a front tire, so I ordered it and sent it to Fargo, ND. It was there waiting for me when I arrived, so I did not have to wait around extra days. Thank you so much!"

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Verified
5/5

2022-07-02

Right parts

"Ordered and showed up, that's all I needed."

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Verified
5/5

2022-07-02

Good

"Had what I wanted, priced right, delivery date and fees good. Thanks, Jay."

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Verified
5/5

2022-07-02

great

"great service and pricing"

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Verified
1/5

2022-07-02

took to lang to get here!

"took almost 2 weeks to get here! it JP get my stuff here in 2- 3days"

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-02

Tire

"Same good service as always."

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Verified
5/5

2022-07-02

Would definitely use again

"Not sure about all the bad reviews as I had a great experience with this purchase. I had questions answered immediately and was impressed with the delivery time!"

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Verified
5/5

2022-07-02

Good price and received quickly

"I will definitely buy from them again "


Verified
5/5

2022-07-02

Gas can

"Ordered a saddle bag gas can receive it in a very short time "

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Verified
3/5

2022-07-02

Bitter sweet

"Happy but disappointed at the same time. Bought a number of parts. They came in a timely fashion. One of the items was a shift lever. No where in the photo, description, or anywhere in the site said it came with a shifter eliminator. So I bought one for $36 thinking it would look a lot better then the plastic one on the bike already. Cost $8 to return a part I never even would of bought had the description for the shift lever been correct and updated."

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-02

Has always hadOrder mistake

"Order mistake, They shipped exactly what I ordered which was great, but it was my mistake and now I’m gonna go after return it. J P Has always hadalways had excellent service"

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Verified
5/5

2022-07-02

Always a pleasant experience

"Love the products, service and super fast shipping "

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