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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-02

Tire

"Same good service as always."

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Verified
5/5

2022-07-02

Would definitely use again

"Not sure about all the bad reviews as I had a great experience with this purchase. I had questions answered immediately and was impressed with the delivery time!"

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Verified
5/5

2022-07-02

Good price and received quickly

"I will definitely buy from them again "


Verified
5/5

2022-07-02

Gas can

"Ordered a saddle bag gas can receive it in a very short time "

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Verified
3/5

2022-07-02

Bitter sweet

"Happy but disappointed at the same time. Bought a number of parts. They came in a timely fashion. One of the items was a shift lever. No where in the photo, description, or anywhere in the site said it came with a shifter eliminator. So I bought one for $36 thinking it would look a lot better then the plastic one on the bike already. Cost $8 to return a part I never even would of bought had the description for the shift lever been correct and updated."

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-02

Has always hadOrder mistake

"Order mistake, They shipped exactly what I ordered which was great, but it was my mistake and now I’m gonna go after return it. J P Has always hadalways had excellent service"

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Verified
5/5

2022-07-02

Always a pleasant experience

"Love the products, service and super fast shipping "

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Verified
5/5

2022-07-02

Great quality/ fast delivery .

"The parts are good quality "

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Verified
2/5

2022-07-01

Worthless coupon

"They send me discount coupons that are useless, 5, 10, 15% off all worthless. Only reason I shopped here is because they had what I needed in stock. Wish they would quit wasting my time with useless coupons."

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Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-01

Bug slide

"Great price & super fast shipping "

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Verified
5/5

2021-09-15

J&P Order

"J& P always does an excellent Job!"

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Rep reply posted 2021-09-15
A rep from J&P Cycles, JPCyclesKE, has responded:

“We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customers shopping experience. J&P Cycles is committed to bringing our riders the best customer service and a vast array of options. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-01

Good Prices and Ships Fast!

"The title says it all. It was even delivered earlier than expected."

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Verified
5/5

2022-07-01

Great to work with!

"Made a purchase which was shipped and delivered quickly. Had a question after receiving the product and the support was top notch!"

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Verified
4/5

2022-07-01

Shipping hiccup

"Caught address error after confirming order. Tried to fix within 2 minutes and told I would have to fix it with UPS as order had been pulled. How it was pulled and label affixed in two minutes is amazing. Part was shipped to wrong address and returned with no notification to me. I contacted J&P as soon as learned of failed attempt and they fixed the shipping error. They resent the order and it arrived within two days. Pleased with the response, just baffled how I could not fix it first time."

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Verified
5/5

2022-07-01

Quick

"The order was quick and items arrived in perfect condition. "

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