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Product & services pricing
4.25/5
Chance of future purchase:
4.15/5
Shipping & packaging:
3.87/5
Customer service:
3.98/5
Return/Replacement policy:
3.80/5

Verified
5/5

2022-07-05

Always great service

"Quality items and excellent selection "

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Verified
5/5

2022-07-05

Awesome Service

"JP Cycles has always been my "GoTo" shop for the best customer service. Even with the slowdown of goods in America these days, I had my order at my house in 3 days with regular mail. "

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Verified
5/5

2022-07-05

good stuff

"good stuff, as described and on time"


Verified
5/5

2022-07-05

Had everything I wanted

"I always fin what I want when on the site"


Verified
5/5

2022-07-05

Bought a tire

"The experience using their website and the quickness of the delivery of my motorcycle tire was awesome. Thanks!"

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Verified
5/5

2022-07-05

great!

"Smooth and fast delivery! Great job"

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Verified
5/5

2022-07-05

Quick response

"Quick and reasonable price "


Verified
5/5

2022-07-05

Good company to work with

"Items shipped quickly, returns are also fee."

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Verified
5/5

2022-07-05

Great experience.

"Had what I was looking for. Prices were good. Shipping was fast. Great experience. "

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Verified
5/5

2022-07-05

Quick and communicative

"Product was shipped quickly, packed carefully, and was communicated step by step."

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Verified
1/5

2022-07-05

Wrong parts

"I ordered highway running boards for a 1988 GL 1500 Honda GoldWing and received a set for a 1998 GoldWing that absolutely will not work on a 1988. Returned them the next day and I'm still waiting for the right parts or a refund of my money."


Rep reply posted 2022-07-07
A rep from J&P Cycles, JPCyclesKE, has responded:

“We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at customerservice@jpcycles.com. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.


Verified
5/5

2022-07-05

Speedy Delivery

"Awesome customer service and great timely delivery "

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Verified
5/5

2022-07-05

Good place for accessories

"Reputable company with quality parts and good, fast service."

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Verified
5/5

2022-07-05

Quick and easy

"Ordered a crash bar on Sunday, had it on Tuesday.
Fit perfect, no blemishes or other defects.
"

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Verified
5/5

2022-07-05

Excellent

"Easy process to locate the product needed and to order."

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